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In search of a better solution, the airline turned to PASSUR Aerospace, a provider of decision-support technologies for the aviation industry. In 2001 PASSUR began offering its own arrival estimates as a service called RightETA.
When Agile software development was born in 2001, it articulated a set of four critical principles to elevate the craft of software development and improve engineering and product manager motivation. Customer collaboration over contract negotiation. Individuals and interactions over processes and tools.
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