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Trust the Customers, Not the Experts

Destination Innovation

Rob Law studied Product Design at Northumbria University. One of his course assignments in 1997 was to come up with a new design for luggage. When he returned to England in 2002, he endeavoured to raise funding. ” His Trunki design went on to win over 100 awards. Rob Law and Trunki. Lessons for Innovators.

Design 329
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Become proactive instead of reactive with Future Designs

mjvinnovation

Let’s take a step back and dig a little deeper into the theory behind Futures Studies and Futures Design in order to contextualize “scenario” and “collapse”. He revisited this model in Advancing Futures (2002). Coachella is postponing, while E3, the biggest game design fair in the world, is going virtual. Hawaii foresight Ph.D.

Design 59
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Business Model Innovation Basics Series - Part 1: What is a Business Model?

The BMI Lab Blog

Magretta, 2002). WHO – Every business model serves a certain customer group (Chesbrough and Rosenbloom 2002; Hamel 2000). Magretta 2002). 2005), plus their orchestration in the focal firm’s internal value chain form the third dimension within the design of a new business model. And what does the customer value?

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The Past and Future of Experience Design

Boxes and Arrows

Ten years ago, when I wrote The Making of a Discipline: The Making of a Title, 2002, there was a big debate on: Is experience design about online and mobile interfaces or is it something more? There has been a reluctance for designers to embrace the idea of experience and I’m not sure why.

Design 98
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The Evolution of My Speaking Video

Stephen Shapiro

So with that as background, here’s the evolution of my speaking video, starting with my first one from 20022002: Style over Substance (3 minutes). Because we designed this through the lens of a sales video, there is a lot of social proof included. My latest video was designed to be pure content. No selling.

Video 61
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People Make the Difference: A Day in the Life of Elisabetta, Director of Global Localization 

Planview

Accomplishing this goal includes software localization, transcreation, and a series of tasks designed to provide our international readers with a great experience. I started at Planview in 2002 as a translator. We want to help them feel comfortable using our products and reading our materials.

Study 98
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Designing for Social Interaction

Boxes and Arrows

Let’s look at each type of tie, and how we might design for them. 8 In both 2002 and 2007, a study of 1,178 adults found that on average, people had about 10 friends they meet or speak with at least weekly (10 strong ties). 9 So, when we’re designing for strong ties, we’re designing for small groups of people.

Design 108