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Customer Service Makes You Money

Innovation Excellence

In 2003, Marton Anka, the founder of LogMeIn, now GoTo, spent three hours a day in Budapest crossing a bridge between Buda and Pest, the two halves of Hungary’s capital. GUEST POST from Shep Hyken Necessity is the mother of invention. He hated the “downtime,” so he invented remote access to a server so he […]

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A Remote Innovation Brainstorm Method

Destination Innovation

In acknowledgement of their method they called themselves ‘The Postal Service’ and the album they released in 2003 was called ‘Give Up’ It was well received and sold over one million copies. Three singles were released from it. You can hear them on Spotify.

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Shark Tanks are the Pumpkin Spice of Innovation

Innovation Excellence

Since its introduction in 2003, the Pumpkin Spice Latte has attracted its […]. It was the earliest ever launch of Starbucks’ Pumpkin Spice Latte and it kicked off a season in which everything from Cheerios to protein powder to dog shampoo promises the nostalgia of Grandma’s pumpkin pie.

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What is the #1 Factor in Whether a Startup Succeeds or Fails?

Destination Innovation

Microsoft launched its tablet computer well ahead of any such Apple products in 2003. Apple launched the Newton “personal digital assistant” in 1993. It was an idea ahead of its time and failed to gain market traction. It ran with a pen-based Windows operating system and was big and expensive. It was a flop.

Video 180
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What Innovators Can Learn From the Spectacular Rise and Crash of Theranos

Innovation Excellence

Including its CEO Elizabeth Holmes Last week in a Silicon Valley courtroom, Theranos founder and CEO Elizabeth Holmes was convicted on four counts of fraud in connection with the failed blood-testing company she founded in 2003. The Stanford dropout will … Continue reading →

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Buttons and Threads: A Modern Ecosystem Perspective

Paul Hobcraft

I was first introduced to the “Buttons & Threads” concept while working within one alliance I had in consulting while living in Singapore back in 2003. This updated perspective integrates technological advancements and business practices to illustrate how organizations can thrive in a network-centric world.

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The promise of open innovation

Exago

While the idea goes back to the 60s, Henry Chesbrough, faculty director of the University of California’s Center for Open Innovation, coined the expression ‘open innovation’ in 2003.