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Lateral Thinking in the Fight Against Crime. The Northern Bank Robbery Story.

Destination Innovation

On the night of Sunday 19 December 2004, two groups of armed men, masquerading as police officers, arrived at the homes of Christopher Ward and Kevin McMullan in Belfast. Both men were officials of the Northern Bank, one of the largest banks in Northern Ireland.

Groups 241
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Self-Righteousness Isn’t A Strategy

Digital Tonto

I first noticed this in the aftermath of the Ukraine’s Orange Revolution in 2004. So we feel the urge to lash out and silence opposition. That almost guarantees a failure to survive victory. Having overcome a falsified election, we were so triumphant that we failed to see the gathering storm.

Strategy 232
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Can creativity training really improve your creativity?

Idea to Value

Here are some of the noteworthy results: A 1978 study showed that creativity training can be highly successful A 1984 meta-analysis of 46 studies showed that around 22% of variance in creative performance could be attributed to creativity training A 2004 meta-analysis of 70 previous studies showed that creativity training was effective in improving (..)

Training 237
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4 Things That I Learned About Change From The Orange Revolution

Digital Tonto

The Orange Revolution in 2004 changed that. So why worry or complain about things that you couldn’t do anything about anyway? It seemed better to focus on things close to you; your family, your work, your friends. It turned out that there was a limit to what people could accept.

Change 198
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What impact does sleep have on creativity?

Idea to Value

Testing the impact of sleep on creativity One of the world’s foremost experts on sleep, Professor Matthew Walker, showed in 2004 research that by looking at a mathematical challenge before sleeping, the chances of discovering a novel solution to those challenges after sleep is more than doubled.

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Driving Change is Not Enough

Innovation Excellence

You Also Have To Survive Victory GUEST POST from Greg Satell In early 2004, Viacom announced it would spin off Blockbuster Video, leaving CEO John Antioco master of his own fate. He moved quickly to meet the threat posed by Netflix head on, launching Blockbuster Online in 2004 and, after successfully testing the concept in […]

Change 123
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The Role of Respect in Customer Service

Innovation Excellence

He passed away in 2004. GUEST POST from Shep Hyken Some of you will not recognize the name Rodney Dangerfield, who was one of the funniest comedians of his time, if not all time. For those who aren’t familiar with Dangerfield, go to YouTube and search for his name, but only if you want to […]

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