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How I Got My Team To Fail More

Harvard Business Review

By 2007, PBS.org audience growth had stalled and the product pipeline was dry. Worse, the digital team was paralyzed by a deeply engrained culture of caution. We originally envisioned the metric as a formal KPI in each staffer’s annual performance review. Our development team went Agile. The site failed.

Video 15
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Every Leader Needs a Challenger in Chief

Harvard Business Review

Stuart Roden, Co Fund Manager of Lansdowne Partners'' flagship fund, one of the world''s largest hedge funds, tells me he sees one of his primary roles as being the person who challenges his staff to consider how they could be wrong, and then assess how this might impact on their decision-making. They never released the product.

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Every Leader Needs a Challenger in Chief

Harvard Business Review

Stuart Roden, Co Fund Manager of Lansdowne Partners’ flagship fund, one of the world’s largest hedge funds, tells me he sees one of his primary roles as being the person who challenges his staff to consider how they could be wrong, and then assess how this might impact on their decision-making. They never released the product.

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Redefining the Patient Experience with Collaborative Care

Harvard Business Review

ThedaCare opened its first “collaborative care” hospital unit in a medical-surgical unit at Appleton Medical Center in 2007 after 18 months of interdisciplinary planning led by nurses. The physician leads the clinical assessment and planning process but as a team member/partner. Involve the patient.

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Insourcing at GE: The Real Story

Harvard Business Review

Then at the end of 2007 the housing market crashed. everyone met to review the prior day, and what they would do that day. everyone met again to review what they''d done. The development team was extremely cohesive. Everyone who joined the team had to leave his or her job for four months. At 7:45 a.m.

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How Sephora Reorganized to Become a More Digital Brand

Harvard Business Review

When I joined in 2007, it was obvious Sephora had the right ingredients to become a world-class digital brand — willingness to take risks, commitment to customers, and passion for educating clients. The original creation of Sephora.com was largely outsourced, and we didn’t have an internal digital development team when I joined.

CTO 14
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Designing for Harmony

Boxes and Arrows

In 2007, Scott Cook had another important insight: He realized that he’d never be Steve Jobs. In 2007, Bennett stepped down and the current CEO, Brad Smith, took over. Klaus Kaasgaard and Dan Wernikoff during a design review. The core team also evolves the design language.

Design 104