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Created by IT manager Jurgen Appelo in 2010, Management 3.0 It’s a management format that draws from the same source as Lean and Agile. After all, offering employees the opportunity to develop their skills, in accordance with their interests and the sector’s expectations, is an act of valuing them as professionals.
In a previous post , I cited Google's "20% time" policy, where softwaredevelopers spend 20% of their jobs on projects they dream up. Atlassian, an Australian software company, has a similar policy. It also encourages their developers to identify software fixes and new products.
We also lost some good people: Our star softwaredeveloper loved San Francisco and decided not to leave. When we arrived in Vegas, we had no one to lean on except one another. This is an excerpt from How I Did It: Zappo’s CEO on Going to Extremes for Customers from the July 2010 issue of Harvard Business Review.
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