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Change Isn’t About Persuasion. It’s About Power

Digital Tonto

In 2013, the political scientist Moisés Naím published The End of Power, in which he argued that because of the increase in mobility and technology and decrease in poverty, the power of institutions was diminishing. Unfortunately, few seem to learn this basic principle of change. The post Change Isn’t About Persuasion.

Change 251
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U.S. Army Announces New Digital Transformation Strategy

IdeaScale

The pandemic forcing a sea of change in how we work and use technology. The Army’s digital transformation strategy has three objectives to help it rise to the occasion. As the Army continues to develop new strategies and ideas, its contractors and observers will offer their own spins.

Strategy 130
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Southwest Pursues a Me-Too Strategy

Michael Roberto

Source: Wikipedia This week, Southwest Airlines announced a major strategy shift. This latest change comes after other major changes including the move away from open seating, announced in July, as well as the decision to sell tickets on platforms such as Expedia. For that reasons, investors are cheering.

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3 Dimensions of Innovation: the 23 Capabilities your company needs to succeed

Idea to Value

I published the first draft of the 3 Dimensions of Innovation all the way back in 2013. Or a capable management team may waste time and effort building an inappropriate innovation portfolio of projects if the leadership team has not communicated a clear innovation strategy. Also a culture where change is expected and supported.

Company 301
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Summaries of the 50 Best Business Books

Destination Innovation

This is the list of sections and book summaries: Alltime Classics How to Win Friends and Influence People by Dale Carnegie – 1936 Think and Grow Rich by Napoleon Hill – 1937 The Power of Positive Thinking by Norman Vincent Peale – 1952 The One Minute Manager by Ken Blanchard and Spencer Johnson – 1981 In Search of Excellence (..)

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How to Navigate the New Normal of Employee Well-Being

Business and Tech

We have embraced flexible working since 2013 and allowed our people to work from home or remotely and stagger their working hours if they wish to. What is abundantly clear is employee experience represents a game-changing transformation in workplace culture that will foster employee loyalty and performance for years to come.

How To 246
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4 Customer Experience Strategy Questions Strong Branding Addresses

BrainZooming

We say it so often, particularly during brand strategy workshops : a brand is more than a logo, a color, and a look. A brand encompasses the people, products, services, messages, promises, and reinforcing cues that create a complete customer experience strategy. 4 Customer Experience Strategy Questions Strong Branding Addresses.