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Many people are stunned to learn that I didn’t meet my chieftechnologyofficer in person until 2014 — three years after he started working for me. As the CEO and founder of a remote-based softwaredevelopment company, I’ve learned that remote work creates better employees.
Consider the battle waged by IBM’s softwaredevelopment teams between competing methods for getting closer to customers. The issue arose as a result of changes to IBM’s business model for software. In the past, IBM mostly provided enterprise software to customers who installed it on their own computers.
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