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2020 was not what we expected, but nevertheless the old adage ‘out of adversity comes opportunity’ has never been more apt. The enormous pressure of the pandemic has caused irrevocable change, forcing organizations to adapt and innovate to survive. Trend research suggests that there will be a shift from automation to autonomous things.
Harvard Business Review has stated that ‘without discipline, almost anything can be justified as an experiment – discipline oriented cultures set clear criteria’. The company’s strategy has certainly paid off as in 2020 they were named as a Leader in Gartner’s Magic Quadrant for CRM Customer Engagement Center for the 12th consecutive year.
Another example I like to present is Nintendo, originally a purveyor of handmade playing cards, attempted to enter a number of new markets due to the fact that consumer interest in playing cards had decreased substantially. Thus, began the distinguished history of Tiffany & Co.
Reviews, social media, mobile devices and so on mean that the quantity of information customers have on products, services, support issues, and ethical behavior makes them agile than the companies who serve them. Competition is now global. Agile methodology provides this structure.
Having looked more closely at a company’s internal innovation sources , we will now examine the most important external sources. Academic and research institutions that run innovationprograms funded by the company. Partnerships between companies and universities are one of the key drivers of the innovation economy.
Harvard Business Review has stated that ‘without discipline, almost anything can be justified as an experiment – discipline oriented cultures set clear criteria’. The organization has been built with innovation in mind to facilitate creativity and curiosity at every turn.
Having looked more closely at a company’s internal innovation sources , we will now examine the most important external sources. Academic and research institutions that run innovationprograms funded by the company. Partnerships between companies and universities are one of the key drivers of the innovation economy.
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