Remove 2024 Remove Generative AI Remove Technology
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10 CX and Customer Service Predictions for 2024 (Part 1)

Innovation Excellence

GUEST POST from Shep Hyken Here we are at the beginning of 2024. The big trends in customer service and customer experience (CX) revolve around technology. Generative AI has been around for a while. Then along came technologies like ChatGPT, which was introduced at the end of 2022.

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What Happened in the World of Corporate Innovation in 2024?

Innov8rs

Innov8rs | ROI, AI, ESG and more. At The Innovator’s Handbook 2024 Launch Event last year December, we invited several thought leaders and experts to share their predictions for what would happen in the world of corporate innovation in 2024, in short 8-min talks. The year did fly by… and much has happened.

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2024 Innovation Resources Summer Edition: Entrepreneurial Books, Podcasts and Tools

Innovators Alliance

These resources have come directly from IA members over the first half of 2024 – we hope you can dig into these innovation resources this summer! What Innovators Alliance Members are Reading: Dancing with Robots: The 29 Strategies for Success in the Age of AI and Automation by Bill Bishop. Genres: Technology, AI.

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Don’t Miss These 7 Sessions From the Project to Product Summit

Planview

In October 2024, Planview sponsored the first Project to Product Summit (and it won’t be the last). Kristen and Phil explored these nuances and provided perspective on how teams can adapt and thrive during this new era of technological innovation.

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Improving the Accuracy of Generative AI Systems: A Structured Approach

Speaker: Anindo Banerjea, CTO at Civio & Tony Karrer, CTO at Aggregage

📆 November 14, 2024 at 11:00 AM PST, 2:00 PM EST, 7:00 PM GMT

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How to Implement AI in Business: 3 Key Elements

CMOE

Recently, generative AI (gen AI) has become more than just a fascinating tool or pastime but has established itself as a viable technology used to increase productivity, deliver improved customer experiences, broaden innovation, and ultimately contribute to organizational success and competitiveness.

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The Critical Research needed in Understanding and Shaping Business Ecosystems

Paul Hobcraft

During the month of August 2024 I undertook some fairly intensive research work on Business Ecosystems. In an era of rapid technological advancement and global interconnectedness, businesses are no longer operating in isolation. the building blocks through research building towards Business Ecosystem design.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Don't miss out on this opportunity to stay ahead of the AI curve! 📆 February 8th, 2024 at 11:00am PST, 2:00pm EST, 7:00pm GMT

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. September 24th, 2024 at 11:00 AM PDT, 2:00 PM EDT, 7:00 PM BST Save your seat today!

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. 📆 June 4th 2024 at 11:00am PDT, 2:00pm EDT, 7:00pm BST Save your seat and register today!