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The Interdependence of Empathy and Gratitude in Customer Experience

Tullio Siragusa

Gartner estimates that by 2025, organizations in the top 10% of the Global Empathy Index within their industry will see a 10% increase in customer loyalty. Idomoo ) Design Thinking: Operationalizing Empathy and Gratitude To bring this mindset into a structured business approach, Design Thinking plays a crucial role.

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Exploring High-Growth Opportunities in Software Engineering

Tullio Siragusa

The global AI market is expected to reach $190 billion by 2025, according to a report by MarketsandMarkets. billion by 2025, according to a report by MarketsandMarkets. Service providers could focus on developing AI and ML-based solutions to meet this demand. Optimizing the performance and scalability of AI and ML systems.