Trending Articles

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Why Adjacent Innovation is Your Key to Managing Risk and Accelerating Growth

IdeaScale

It’s not easy leading innovation. Especially these days. You need to do more with less. Take risks while guaranteeing results. Keep up with competition through incremental innovation and redefine the industry with radical and disruptive innovation. It’s maddening. Until you find the Goldilocks Zone of adjacent innovation.

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How Starbucks Devalued Its Own Brand

Harvard Business Review

Starbucks is struggling. It has strayed from its successful strategy of offering customers exceptional experiences and, in the process, has commoditized itself. This article analyzes where it went wrong and offers ideas for how the company can turn itself around. It holds lessons for other companies that compete by providing customers distinctive experiences.

Strategy 135
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We Must Reinvent Our Organizations for A New Era of Innovation

Innovation Excellence

GUEST POST from Greg Satell In the first half of the 20th century, Alfred Sloan created the modern corporation at General Motors. In many ways, it was based on the military. Senior leadership at headquarters would make plans, while managers at individual units would be allocated resources and made responsible for for achieving mission objectives.

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AI Evolution: Equipping Your Team Today for Tomorrow’s Challenges

Daniel Burrus

A huge buzzword in today’s digital age is “AI” or “artificial intelligence.” AI excites some people and strikes fear in others. Yet whatever your position, this Hard Trend is undeniable and will shape the future of your business or organization in some way. Applications like ChatGPT, deep data algorithms, and others are changing the face of work and how we approach business practices at an unprecedented speed.

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How to Easily Navigate Crypto Accounting in the Web3 Era

Speaker: Aaron Jacob, VP of Accounting Solutions & Reagan Cook, GTM Lead

Are you struggling to navigate the complexities and challenges that come with crypto accounting? 🤔 This new webinar will cover everything businesses need to know to get started with crypto accounting after incorporating crypto into their business models! Industry experts Aaron Jacob and Reagan Cook of TaxBit will thoroughly explore the prevalent operational hurdles encountered by accounting teams when interacting with crypto on the books, and detail how software solutions can effectively

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America’s Innovation Readiness Is Not Ready

Bill Fischer

Innovation may be a currently fashionable term, but that does not mean that organizations are prepared for what comes next.

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Take a Hike! Leadership Choices That Determine Whether or Not Your Business Grows

IdeaScale

I recently listened to a podcast in which the speaker talked about his hike to Machu Picchu. He spoke about the difficulty of the hike and the moments when his confidence wavered.

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Creating a Seamless and Unique Customer Experience

Innovation Excellence

GUEST POST from Howard Tiersky Most companies recognize that creating a seamless and unique customer experience is key to success in the digital world, but that’s not always easy to do. How can you deliver the optimal digital experience to your users?

Company 88
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Real Change Requires Intellectual Clarity

Phil McKinney

In today's fast-paced world, where discussions and debates are often reduced to soundbites and tweets, the art of deep, exact thinking has become a rare gem. Think about it—how many times have you watched or participated in a discussion where facts were twisted, oversimplified, or misunderstood altogether? The consequences of such weak thinking permeate not just individual mindsets but society as a whole.

Change 59
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Discovery Self-Survey: Startup & Technology Scouting

Qmarkets

Considering a new startup relationship management program? Download this practical tool to understand your organization's current approach and capabilities, as well as your needs and requirements for a dedicated software solution.

Survey 52
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The Lesson of the Direct-to-Consumer Revolution: Strategy 101 still matters

IdeaScale

Every so often a new business model, often enabled by technology, takes the world by storm, attracts a lot of hype, eventually proves unable to live up to the headlines and disappears or becomes a shadow of its former self. The latest entries in this category? Direct-to-consumer companies. Image via Startups.

Strategy 130
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The Project Clinic: Assessing Project Health, Planning, and Execution

Speaker: Ketan Jahagirdar

Picture your projects as patients, each with its own unique rhythm and pulse, thriving under your care 🥼 🩺 Step into the role of an innovative project doctor in our upcoming webinar! This session is your guide to evaluating the health of your projects through Waterfall and Agile practices like Scrum and Kanban. We’ll explore the vital signs of project success through the lens of the “iron triangle” metrics, using deliverables as tracers.

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3 Exercises to Boost Your Emotional Intelligence, According to Research

Harvard Business Review

Everyone struggles to manage their emotions at times. It’s normal to have negative feelings and we can’t expect ourselves – or others – to leave those behind just because we’re at work. But those negative emotions can be detrimental to our relationships, performance, focus, and overall well-being. So it’s worthwhile to hone our emotional intelligence skills that help us handle negative feelings.

Exercises 113
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A $3.7 Trillion Customer Experience Problem

Innovation Excellence

GUEST POST from Shep Hyken Bad customer experiences could cost organizations throughout the world $3.7 trillion annually. That’s according to new research by the experience management company Qualtrics. This figure is up 19% from the company’s projections last year ($3.1 trillion).

Project 87
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6 Critical Elements Your Strategic Plan May Be Missing

Focused Momentum

As a leader in a corporation, non-profit organization, or small business, you understand the importance of strategic planning. It's the roadmap that guides your entity towards its goals, aligning resources and efforts to achieve success. However, many strategic plans fall short because they overlook crucial elements. In this post, we'll explore six critical components that your strategic plan may be missing, potentially holding your organization back from reaching its full potential.

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Discovery Audit: Startup Relationship Management

Qmarkets

Considering a new startup relationship management program? Download this practical tool to understand your organization's current approach and capabilities, as well as your needs and requirements for a dedicated software solution.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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How Can You Use Gamification to Boost Innovation?

IdeaScale

Gamification can help at sevaral phases in the Problem Solving process We all know the benefits of gamification: it promotes disinhibition, reduces prejudice, encourages cross-disciplinary teamwork and co-creation, helps groups with very different profiles to speak the same language and achieves a level of engagement that drives participants to go one step further.

Groups 130
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Reinventing the Core Value Statement

Harvard Business Review

Companies are moving beyond traditional core value statements to embrace more resonant and distinctive expressions of their ethos. This shift reflects a desire for authenticity and alignment with strategic objectives, as seen in the adoption of alternative formats like credos, manifestos, and principles that resonate with specific stakeholder groups.

Groups 117
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How Eavesdropping Can Unlocked Exponential Growth

Innovation Excellence

GUEST POST from Robyn Bolton It’s easy to get caught up in the hunt for unique insights that will transform your business, conquer your competition, and put you on an ever-accelerating path to growth. But sometimes, the most valuable insights can come from listening to customers in their natural environment.

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AI in Innovation: How to Build a Winning AI Opportunity Portfolio

ITONICS

The internet is awash with discussions on the transformative power of Artificial Intelligence (AI) as a catalyst for growth. Now is the moment to translate this hype into tangible opportunities for your business. It's time to explore what's feasible and make informed decisions about where and when to invest. The ITONICS Innovation OS is the ideal tool for navigating these decisions and briefing your team on potential opportunities.

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How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!

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How to Stand Out in an AI-Dominated World

Stephen Shapiro

I am often asked how Artificial Intelligence (AI) will impact my business. Of course, it will have a massive impact. When people can get answers quickly and inexpensively through technology, they will often choose that path. In fact, behind the scenes, I often use AI to help accelerate some of my work. For example, I created a custom chatbot that uses the content from my “Invisible Solutions” book to help people quickly reframe their problems.

How To 52
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Yes, You Are Working Harder to Stay in the Same Place. Will You Do What It Takes to Change?

IdeaScale

As a leader in your organization, you’re under tremendous stress. Not only do you need to deliver against a “growth strategy” that demands constant increases in revenue and profit, but you also need to cut costs and support employees who are more disengaged and burned out than ever before.

Change 130
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Research: Warehouse and Logistics Automation Works Better with Human Partners

Harvard Business Review

A study of automation usage in warehouse and logistics companies around the world suggests that blending human labor with robotics leads to greater efficiency than full automation alone. While scalable robotic systems can handle up to 1,000 tasks per hour, they often face limitations where additional robots don’t improve performance. Human-robot collaboration, employed by companies like DHL and CEVA, enhances productivity, reduces worker fatigue, and increases job satisfaction.

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How To Create The IKEA Effect

Innovation Excellence

A Customer Experience That Will Be Appreciated GUEST POST from Shep Hyken When reaching out for customer service and support, most customers still prefer to communicate with a company or brand via the traditional phone call. That said, more and more customers are attracted to and embracing a do-it-yourself customer service experience, known as self-service.

How To 54
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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

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First Principles Based Leadership – Improving our Contextual Awareness

Rmukesh Gupta

Premise In this series of posts about First Principles Based Leadership, we have already covered the importance of and how to improve our self awareness, social awareness and cultural awareness. In this post, we will explore the importance of context and contextual awareness and how can we become more aware of the contexts that we operate in. We live in a White Water World (as defined by John Seely Brown and Ann Pendleton-Jullian) where our environments tend to change pretty rapidly.

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How a Global Retailer Transformed Software Delivery Execution in 60 Days

Planview

Every organization is seeking ways to continually refine and optimize their technology management and execution strategies to maintain a competitive advantage. One approach that can offer improvements in both these arenas is Value Stream Management (VSM). This methodology offers a comprehensive view of the entire software delivery workflow accompanied by data-driven insights that enable businesses to optimize their operations from planning to delivery.

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IdeaScale Community: Connecting Minds & Igniting Innovation

IdeaScale

Innovation is the lifeblood of success for organizations across industries. However, fostering a culture of innovation requires more than just brainstorming sessions in boardrooms; it demands a platform where ideas can flourish, evolve, and be transformed into actionable strategies.

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Inside the Success of South Korean Brands

Harvard Business Review

Two decades of effective strategy and execution have given birth to some of the most attractive brands in the world: the K-brands. But what has become a key geopolitical asset for South Korea is no stroke of luck — it’s the result of an innovative approach that can be adapted by entrepreneurs, brand managers, and marketing executives around the globe.

Marketing 131
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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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Exploring Performance Management

Innovation Excellence

GUEST POST from Geoffrey A. Moore Performance management is a tool for managing Performance Zone commitments. These are the outcomes and deliverables that your organization, or for that matter you yourself, are being funded to deliver.

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The Power of In-Person Meetings: A Behind-the-Scenes Look at Our Japan Innovation Tour

Yet2

A Large (anonymous home and personal care) Company was looking to expand its product lines and reenergize consumer interest using insights from consumer research. As part of this initiative, yet2 embarked on an exciting innovation tour in Japan in April 2024, a venture aimed at uncovering fresh ideas and co-development opportunities for this large global company’s core product areas—skin care, oral care, hair care, and laundry.

Meeting 59
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Enterprise Architecture as an Innovation Engine at Discover Financial Services

Qmarkets

Discover Magna Powertrain’s groundbreaking approach to technological innovation in this exclusive recording from the 2023 Innovation Roundtable Summit in Copenhagen.

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The Essential Guide to ISO 56001: A New Standard for Innovation Management

Innovation 360 Group

ISO 56001 Innovation has always been at the core of business growth and competitiveness. With the introduction of ISO 56001, organizations now have a robust framework to ensure their innovation processes are efficient and effective. ISO 56001, a requirements standard, sets the benchmarks for what organizations must do to foster […] The post The Essential Guide to ISO 56001: A New Standard for Innovation Management appeared first on Innovation360.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.