Remove Airlines Remove Competition Remove Fractional CTO
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Case Study: Can an Airline Cut “Turn Times” Without Adding Staff?

Harvard Business Review

As president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at airports across Japan, he’d been under enormous pressure in recent months. Ken worked faster and more diligently in an effort to win once, but he wasn’t sure the competition had the same effect on the rest of the group.

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Yes, Managing IT Is Your Job

Harvard Business Review

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. Information Technology Changes the Way You Compete" was a trailblazing HBR article by Warren McFarlan back in the early 1980s.