Airlines, Creativity and Fractional CTO - Business Innovation Brief

Leave Your Title at the Door and Remove the Door From It's Hinges

Idea Champions

AUGUST 28, 2019

Southwest Airlines also understands this. And so, I decided to share my title-changing revelation with my colleagues -- the "Senior Consultant," the "Webmaster," the "Chief Technology Officer," and the "Director of Operations.". Here's what they told me: - Chief Enlightenment Officer. Head of Lettuce.

Fractional CTO

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Case Study: Can an Airline Cut “Turn Times” Without Adding Staff?

Harvard Business Review

JANUARY 27, 2016

As president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at airports across Japan, he’d been under enormous pressure in recent months. ” Yoshiyuki Taniguchi, the CTO, spoke up: “I like your thinking, Mayuka-san, but why not use technology to achieve the same result?

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Business Innovation Brief

Leave Your Title at the Door and Remove the Door From It's Hinges

Case Study: Can an Airline Cut “Turn Times” Without Adding Staff?

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