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Internal Branding Strategy – 3 Ways to Be Smarter than United Airlines

BrainZooming

The folks at Armada Corporate Intelligence offered an internal branding strategy take on the United Airlines woes, offering strategic thinking questions you can ask and answer to improve your brand’s resiliency and avoid brand crises. 3 Ways Your Internal Branding Strategy Can Be Smarter than United Airlines.

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The Dangers of Legacy Thinking

Daniel Burrus

For example, Delta Airlines’ entire fleet in the United States was temporarily grounded because of computer problems—the second shutdown over a period of six months also shutting down the carrier’s website and mobile apps. The first thing to understand about legacy thinking is that it isn’t necessarily all bad. Get Your Copy Today!

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Robotic Process Automation: what changes with the automation process

mjvinnovation

American Express Global Business Travel uses RPA to automate the process of canceling an airline ticket and issuing refunds. Many problems with RPA stem from poor management of expectations. For example, companies like airlines employ thousands of customer service agents, but customers are still waiting in line. Conclusion.

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Robotic Process Automation: what changes with the automation process

mjvinnovation

Many RPA problems stem from poor management of expectations. For example, companies like airlines employ thousands of customer service agents, but customers are still waiting in line. Firms that can develop business cases, calculate possible cost optimization and ROI, measure progress against these goals, and other tasks. .

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Five Categories of On-Demand Mobility Services Companies

Corporate Innovation

In the process, ride-hailing has disrupted the taxi and limo industries and could next disrupt public transportation and last-mile package delivery. For example, in the partnerships that Ford is developing with Postmates and Domino’s Pizza , Ford will manage the Domino-owned fleet. This is the Singapore Airlines model.