Innovation Excellence

APRIL 17, 2017

This week’s debacle at United Airlines highlighted a darker side of Innovation. While this was an extreme example of terrible customer service, I think it is merely the tip of the commercial innovation ‘iceberg’ that has been pervasive in the airline industry for many years.

Tips 63

Tips Innovation Industry Examples 63

Boxes and Arrows

MARCH 11, 2014

So you want to extend your website’s account management features to mobile devices. And many sites enable account management features on mobile devices. The trick is knowing which features to add to the mobile account management experience. Accounts provide a lot of value for website visitors. Streamline account creation.

Management 88

Management Design Examples Course 88

Rmukesh Gupta

APRIL 10, 2019

All organisation have a stated strategy – one that they would like to execute on. However, most organisations are not able to execute the stated strategy, which leads to the organisation not being able to live up to its potential and deliver what they promise to their stakeholders. So, where do things go wrong? .

Strategy 60

Strategy Strategy Underperforming Technical Team Agile 60

Leapfrogging

JANUARY 25, 2016

Here are four strategies to watch in 2016: Exclusivity – Play Hard to Get, to Get More Customers. Who knew people cared so much about Amazon’s highly paid developers, marketers and middle managers featured in the New York Time’s controversial exposé. What does that mean for marketers?

Artificial Inteligence 100

Artificial Inteligence Competition Culture Trends 100

Leapfrogging

JANUARY 25, 2016

Here are four strategies to watch in 2016: Exclusivity – Play Hard to Get, to Get More Customers. Who knew people cared so much about Amazon’s highly paid developers, marketers and middle managers featured in the New York Time’s controversial exposé. What does that mean for marketers?

Artificial Inteligence 100

Artificial Inteligence Competition Culture Trends 100

Leapfrogging

MARCH 20, 2019

“Decoupling” the value chain is the next big strategy for digital innovation and business models. In the case of the travel industry, hotels, airlines, and tour operators decided to bypass the travel agencies and offer their services directly to consumers over the internet. manage pill intake). Disintermediation wreaked havoc.

Disruption 138

Disruption Technical Review Industry Policies 138

Daniel Burrus

JULY 17, 2019

For example, Delta Airlines’ entire fleet in the United States was temporarily grounded because of computer problems—the second shutdown over a period of six months also shutting down the carrier’s website and mobile apps. Many organizations can point to business principles, strategies and other ways of thinking that underscored success.

Agile 82

Agile Underperforming Technical Team Technology Strategy 82

Qmarkets

FEBRUARY 26, 2025

Additionally, well discuss how innovation management tools can play a crucial role in driving and sustaining disruptive strategies. Examples include budget airlines transforming the travel industry and digital cameras overtaking traditional film. A strong innovation strategy accounts for both.

Disruption 52

Disruption Examples Radical Innovation Innovation 52

eZassi

FEBRUARY 3, 2025

Companies that invest in green energy adoption, supply chain optimization, and carbon reduction strategies will lead the transition away from oil and gas dependency, securing long-term competitive advantages. How can Innovation Management Help Your Organization’s Sustainability Goals?

Innovation 52

Innovation Industry Technology System 52

Mills-Scofield

APRIL 14, 2019

And certainly, proactively notifying airlines and pilots that new training was required should have been a no-brainer. And I mean Leadership, not "Management Plus" , from those leading the various physical, hardware, software, etc. Apparently, the software could have been better designed both in functionality and UI/UX. Are you sure?

Software 99

Software Leadership Change System 99

whataventure

FEBRUARY 16, 2018

Research shows that serial entrepreneurs develop business models more successfully than others by building on proven strategies. Enjoy the following business model strategy to boost your creativity. Get inspired by Jumeirah’s or Singapore Airlines’ luxurious solutions, and decide for yourself. Singapore Airlines.

Groups 71

Groups Strategy Strategy Creativity 71

Paul Hobcraft

APRIL 19, 2021

Airlines are looking to encourage us back onto their planes. Initially, to get Manufacturing restarted, Siemens Digital Industries Software introduced workplace distancing solutions to manage that “next or new normal” in manufacturing. Keeping Us Safe for Resuming Travel. We all have had imposed on us severe travel restrictions.

Innovation 130

Innovation Software Design Technology 130

Paul Hobcraft

APRIL 19, 2021

Airlines are looking to encourage us back onto their planes. Initially, to get Manufacturing restarted, Siemens Digital Industries Software introduced workplace distancing solutions to manage that “next or new normal” in manufacturing. Keeping Us Safe for Resuming Travel. We all have had imposed on us severe travel restrictions.

Innovation 130

Innovation Software Design Technology 130

Qmarkets

SEPTEMBER 24, 2020

In my personal experience as Qmarkets’ VP of Product and Customer Success, and inspired by dozens of our leading customers, I have a deep belief that innovation management should not be viewed as a luxury, but as a strategic means of placing your business in the best possible position to navigate times of crisis.

Innovation Management 52

Innovation Management Management Innovation Disruption 52

Qmarkets

SEPTEMBER 24, 2020

In my personal experience as Qmarkets’ VP of Product and Customer Success, and inspired by dozens of our leading customers, I have a deep belief that innovation management should not be viewed as a luxury, but as a strategic means of placing your business in the best possible position to navigate times of crisis.

Innovation Management 52

Innovation Management Management Innovation Disruption 52

Idea to Value

MARCH 20, 2016

As discussed in the business growth book Robert’s Rules of Innovation: A 10-Step Program for Corporate Survival , a key innovation imperative is Idea Management. Patents are important tools for both offensive and defensive strategy.” [5]. As to which, “The IP attorney is essential to the care and feeding—protection—of your idea(s).

Learning 100

Learning Innovation Marketing Idea Management 100

BrainZooming

DECEMBER 8, 2015

The “Inside the Executive Suite” article from Armada Corporate Intelligence profiled an intriguing innovation strategy example within a regulated industry. The Armada article highlights six ways to formulate innovation strategy in a regulated environment, including the approach JetBlue is taking. A shadow innovation strategy.

Strategy 40

Strategy Strategy eBook Innovation 40

Innov8rs

MARCH 6, 2023

This dichotomy delivered by the financial pressure is unfortunately pushing many leaders and top managers towards suboptimal decisions that tend to focus more on survival and not enough on investing in the future. For example, Delta Air Lines, one of the leading airlines, managed to get back to their leading position even after bankruptcy.

How To 105

How To Technical Review Innovation Software Review 105

KindlingApp

SEPTEMBER 21, 2015

I was introduced to these innovation management resources a few months ago when two clients, both referencing The Idea-Driven Organization , came to Kindling looking for a software solution to evolve their innovation strategy. An eight-step process for developing an innovation management strategy.

Innovation Management 40

Innovation Management Management Innovation Programs Case Study 40

Corporate Innovation

JULY 17, 2017

The ACE mobility services value chain requires expertise in one or more of the following areas: 1) Vehicle Design and Manufacturing , 2) Big Data acquisition, management and exploitation , 3) ACE Platform , 4) Passenger Experience Platform , and 5) Fleet Operations. Expertise of how to manage and maintain such fleets over many locations.

Analysis 56

Analysis Big Data Data Software 56

BrainZooming

DECEMBER 2, 2015

When a brand strategy change is planned, what happens first? An earlier “Inside the Executive Suite” article from Armada Corporate Intelligence addressed this important brand strategy question about how changes are rolled out to the public. He was flying on United Airlines as it introduced ‘United Rising.’

Strategy 40

Strategy Strategy Engagement Conference 40

mjvinnovation

NOVEMBER 22, 2019

RPA scenarios range from something as simple as generating an automatic response to an email to deploy thousands of bots , each programmed to automate jobs in an integrated enterprise management system (ERP), for example. Many RPA problems stem from poor management of expectations. Set expectations.

Artificial Inteligence 75

Artificial Inteligence Change Software Underperforming Technical Team 75

Moves the Needle

JANUARY 30, 2019

Digital products in the hands of customers, such as banking, airline or music apps, represent the last piece of the digitization puzzle since many of the back-end systems and processes became computerized over the last several decades. Google Search Data for the phrase “digital transformation” from Google Trends. But big successes are hard!

Technical Review 74

Technical Review Underperforming Technical Team LEAN Technology 74

Qmarkets

MARCH 18, 2020

link] Ironically, the same behaviours that fertilize ideas via innovation management can spread an infection that will endanger it. Already we are seeing some worryingly severe consequences, with global stock market volatility, consumer retail hysteria, and whole airline fleets grounded indefinitely.

Collaboration 98

Collaboration Brainstorming How To Crowdsourcing 98

Michael Roberto

FEBRUARY 15, 2018

Source: Dallas News For decades, the airline industry has been characterized by abysmal profits. The list of airline bankruptcies is seemingly endless. airline industry profitability is very strong at the moment - "healthier than ever" according to the headline. airlines averaged $19.65 airlines averaged $19.65

Industry 20

Industry Report Competition Study 20

Daniel Burrus

MAY 8, 2019

In July 2016, Southwest Airlines canceled 2,300 flights when a router failed, delaying hundreds of thousands of passengers. In November 2015, Orly Airport in Paris was forced to ground planes for several hours when the airport’s weather data management system crashed. The same issue grounded 451 Delta Air Lines flights weeks later.

Technology 70

Technology Trends System Industry 70

Qmarkets

JUNE 1, 2017

His Doctorate degree (2012) in Management focused learning in the areas of organizational change, leadership theory, and strategy. Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines.

Underperforming Technical Team 58

Underperforming Technical Team Open Innovation Innovation Tools 58

Mills-Scofield

APRIL 14, 2019

And certainly, proactively notifying airlines and pilots that new training was required should have been a no-brainer. And I mean Leadership, not "Management Plus" , from those leading the various physical, hardware, software, etc. Apparently, the software could have been better designed both in functionality and UI/UX. Are you sure?

Software 52

Software Leadership Change System 52

mjvinnovation

JUNE 25, 2020

RPA scenarios range from something as simple as generating an automatic response to an email to deploying thousands of bots, each programmed to automate jobs in an integrated business management system (ERP), for example. Robotic Process Automation: giants that already have this strategy, and application possibilities.

Artificial Inteligence 52

Artificial Inteligence Change Software Underperforming Technical Team 52

KindlingApp

SEPTEMBER 14, 2015

And because real action is so difficult to implement, culture is often viewed as the backwater of organizational strategy.”. Management frequently sees the necessary investment as being prohibitively high, and instead invests in projects that might drive more short term results. Why does culture find itself on the backburner so often?

Innovation Programs 40

Innovation Programs Culture Idea Generation Culture of Innovation 40

Rmukesh Gupta

JULY 17, 2020

Overview: Gary Hamel has been one of my favorite authors and management guru’s. The second third of the book is a case study about two organisations which have been successful in rethinking their management of their businesses. One of the things he says really struck a chord with me. The flow was logical. The examples were concrete.

Case Study 71

Case Study Study Data Management 71

Michael Roberto

MARCH 5, 2018

News reports this morning indicate that United Airlines has announced a significant change to its employee compensation policies. United Airlines President Scott Kirby issued a memo to employees explaining the change. Here's one comment: I find it unbelievable that management is so out of touch with their work force.

Report 20

Report Policies Change Strategy 20

Adam Hartung

SEPTEMBER 11, 2015

Smisek organized the merger of Continental (his former employer) with United, creating the world’s largest airline at the time, things have not gone well. Since announcing the merger in 2010, more has gone wrong than right at United: Computer glitches have hounded the airline. ” Sounds like a lot more internal focus.

Leadership 36

Leadership Video Project Strategy 36

Adam Hartung

MARCH 13, 2016

The airline consistently ranks near the bottom in customer satisfaction, and on-time performance. Retired since 2004, is Mr. Bethune really in step with the needs of airline customers today? Does he really have a current understanding of how the best performing airlines keep customers happy while making money? However, Ms.

Change 36

Change Leadership Company Management 36

Qmarkets

DECEMBER 3, 2019

Throughout, we’ll touch on how open innovation management software – such as that offered by Qmarkets – can help leverage the collective intelligence of citizen scientists to drive business results. Inform your innovation strategy. But first, let’s take a brief look at how citizen science has developed over the years.

Crowdsourcing 52

Crowdsourcing Open Innovation Project Artificial Inteligence 52

Harvard Business Review

MARCH 22, 2012

Strange to say, the story was about an airline, and it wasn't a travel nightmare. Instead, it involved the recently bankrupt American Airlines doing something extraordinary — by putting kindness to work. Most airline personnel would have stopped there and offered to book the next available flight — for a fee.

Strategy 22

Strategy Strategy Guidelines Case Study 22

Innovation 360 Group

MAY 21, 2020

It’s easy to see in retrospect, but managers in the food delivery industry were taken by surprise because they weren’t paying enough attention to what was happening in the passenger transport industry. So, step one : Major players will not be able to compete on short haul, but the new airline can’t handle all the demand on its own.

Radical Innovation 69

Radical Innovation Artificial Inteligence Ideation Analysis 69