Leapfrogging
APRIL 4, 2024
Some effective icebreaker ideas include sharing personal success stories related to business, or discussing a common book or article the team has previously been asked to read. Icebreakers should be inclusive and relevant to the group’s shared experiences.
Qmarkets
JULY 12, 2024
Challenges : Logistical Planning : Requires more effort to organize, including travel arrangements and venue booking. Technical Readiness: Conduct a technology check before the workshop and have technical support available to assist with any issues that may arise during the session. The Best of Both Worlds?
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Harvard Business Review
APRIL 17, 2015
The following excerpt from the book Presentations will help you better understand your audience and cater your message to their needs. Communication Book. The point is not to write up answers to a bunch of questions in a handy book. But what about the people you’re presenting to? How well does the audience know you?
Harvard Business Review
MAY 21, 2012
Chan Kim and Renée Mauborgne of INSEAD have written a whole book about Blue Ocean Strategy as they call it, in which successful companies innovate their value propositions to attract customers who have never engaged with their type of product or service before. But there's one aspect of that story that I'd like to pick out.
Harvard Business Review
JANUARY 23, 2015
Leadership & Managing People Book. Examples include coding, technical support, telesales, and basic accounting. Further Reading. Getting Work Done (20-Minute Manager Series). Add to Cart.
Harvard Business Review
APRIL 27, 2015
But a single miscalculated remark can cascade into an avalanche of disapproval, a phenomenon Jon Ronson explores his new book, So You’ve Been Publicly Shamed. A loyal customer who likes and follows a brand for engagement today may need technical support tomorrow. She is unlikely to go looking for the support account.
Harvard Business Review
NOVEMBER 17, 2017
For example, wealth management companies frequently recruit advisors who have built a strong book of business at competitive firms. Provide customers with resources they value outside the sales force, such as a customized ordering website or easy access to customer service or technical support personnel.
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