ChatGPT and health care: Disruptive? Or just the same old thing?
Christensen Institute
APRIL 25, 2023
Back in February, ChatGPT, the popular AI chatbot, passed a medical licensing exam. This exercise, cosponsored by Massachusetts General Hospital, highlighted the potential benefits of ChatGPT (or any AI chatbot) in the future treatment of medical conditions. Is it a disruptive innovation? Is it a sustaining innovation?
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