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If you’ve already reviewed our introductory training article, you may be interested in finding more resources to expand your knowledge about this framework and how to apply it to your own creative challenges and innovative problem-solving experiments. Check out our lists of innovation books and designthinking books to read.
Services that aggregate and analyze data through intelligent technical systems or platforms to create customer value are called smart services. Service designthinking methods are useful tools to design a service from a customer’s point of view. This information is the basis for new and innovative service offerings.
People are missing meaningful connections, and technology is able to give us just that connecting hundreds or thousands of employees, clients, partners or suppliers to think together on this meaningful pivot or growth opportunity from multiple countries and continents at the same time.
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