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The Role of Empathy in Leadership: A New Standard for Industry Disruption

Tullio Siragusa

The Role of Empathy in Leadership: A New Standard for Industry Disruption Many leaders are focused on technological innovation as the primary driver of success. However, as Andrew Antar — CEO and founder of Tune.fm — emphasized on a recent episode of The Bliss Business Podcast , empathy may be the key to true industry disruption.

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Redefining Conflict Resolution: The Design Thinking Way

Tullio Siragusa

Redefining Conflict Resolution: The Design Thinking Way Business conflicts have been a staple challenge since the advent of commerce. However, the dynamics have evolved, particularly with the onset of digital industries and multicultural teams.

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AI Meets Design Thinking: Crafting a People-Centric Business Future

Tullio Siragusa

AI Meets Design Thinking: Crafting a People-Centric Business Future Imagine this — a customer service agent can deeply empathize with a frustrated customer because an AI assistant analyzed the customer’s tone and background to provide insights ahead of time. The Industrial Revolution: A transformative era marked by mass production.

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Lead Scoring in B2B Sales: Transforming the Process with Design Thinking

Tullio Siragusa

Lead Scoring in B2B Sales: Transforming the Process with Design Thinking Lead generation and qualification is a critical aspect of B2B sales success, but it’s also a time-consuming and complex process. Benefits of Using Design Thinking for Lead Scoring Using Design Thinking to score leads have several benefits.

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Orchestrating Design Thinking and AI for a People-Centric Business Future

Tullio Siragusa

Orchestrating Design Thinking and AI for a People-Centric Business Future The tapestry of business evolution tells a remarkable story. The early business landscape, dominated by the industrial revolution, prioritized mass production. AI can be a powerful tool in this context, but only when refined by Design Thinking principles.

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Capturing Attention in the Digital Age: A Design Thinking Approach

Tullio Siragusa

Capturing Attention in the Digital Age: A Design Thinking Approach In the modern digital landscape, attention is the new currency, surpassing traditional commodities in value. Empathize: At its core, Design Thinking begins with empathy. It’s about immersing yourself in their world to see things from their perspective.

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The Universality of Leadership: Challenging Industry-Specific Biases

Tullio Siragusa

The Universality of Leadership: Challenging Industry-Specific Biases In the modern business landscape, we often hear the argument that leaders should be hired from within the same industry to be effective. Proponents of this belief argue that familiarity with industry jargon, processes, and nuances is indispensable.