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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

Consider the battle waged by IBM’s software development teams between competing methods for getting closer to customers. 2) Engage people who are going to use the software or service (called “sponsor users”) from start to finish through the development process. These teams are delivering updates continually.

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How Israeli Startups Can Scale

Harvard Business Review

The common approach is to incubate the business locally in Israel with a small development team, prove early product/market fit, and then build a sales and marketing organization abroad, usually in the U.S. In the old model of Israeli startups, many Israeli executive teams would hire a vice president of sales in the U.S.

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Lessons from a Failed Social Entrepreneur

Harvard Business Review

They've heard from others that entrepreneurship is about persistence in the face of adversity. In the three years since I let Zoosa finally die, I've become an expert in building sales, marketing, and business development teams for early stage ventures. Do they know anything about building an app? So they dive in.