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How Israeli Startups Can Scale

Harvard Business Review

As a result, tech-sector employment has declined as a percent of the workforce, from 11% in 2006–2008 to 9% in 2013. Israel is home to one of the most vibrant tech startup clusters in the world — why? helped to create the nation’s tech industry. ( helped to create the nation’s tech industry. (

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. Consider the battle waged by IBM’s software development teams between competing methods for getting closer to customers.