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Employers Aren’t Just Whining – the “Skills Gap” Is Real

Harvard Business Review

The issue is confusing because the skills required to work with new technologies are hard to measure. Peter Cappelli reviews the evidence to conclude that there are not major shortages of workers with basic reading and math skills or of workers with engineering and technical training; if anything, too many workers may be overeducated.

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How Sephora Reorganized to Become a More Digital Brand

Harvard Business Review

E-commerce players were still figuring things out, and brick-and-mortar stores weren’t really experimenting with technology. Yet based on my own experiences, I believed we could use technology to make shopping more efficient. We later re-launched the website, taking it far beyond product specs and shopping carts.

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