BrainZooming
FEBRUARY 8, 2025
What data sources does your organization mine to track the customer experience (CX) your brand delivers? How does your analysis contribute to making process improvement an ongoing strategic focus?
Innovation Excellence
FEBRUARY 8, 2025
by Braden Kelley Turns out ‘Havana Syndrome’ is most likely the result of a directed electromagnetic, not ultrasonic, attack against CIA, U.S. military, F.B.I agents and State Department personnel and their family members. I couldn’t figure out how to embed this YouTube short, so here is the link.
Innovation Excellence
FEBRUARY 8, 2025
Drum roll please At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut?
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