Wed.Jun 26, 2024

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How Starbucks Devalued Its Own Brand

Harvard Business Review

Starbucks is struggling. It has strayed from its successful strategy of offering customers exceptional experiences and, in the process, has commoditized itself. This article analyzes where it went wrong and offers ideas for how the company can turn itself around. It holds lessons for other companies that compete by providing customers distinctive experiences.

Strategy 136
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Exploring Performance Management

Innovation Excellence

GUEST POST from Geoffrey A. Moore Performance management is a tool for managing Performance Zone commitments. These are the outcomes and deliverables that your organization, or for that matter you yourself, are being funded to deliver.

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3 Exercises to Boost Your Emotional Intelligence, According to Research

Harvard Business Review

Everyone struggles to manage their emotions at times. It’s normal to have negative feelings and we can’t expect ourselves – or others – to leave those behind just because we’re at work. But those negative emotions can be detrimental to our relationships, performance, focus, and overall well-being. So it’s worthwhile to hone our emotional intelligence skills that help us handle negative feelings.

Exercises 117
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AI Evolution: Equipping Your Team Today for Tomorrow’s Challenges

Daniel Burrus

A huge buzzword in today’s digital age is “AI” or “artificial intelligence.” AI excites some people and strikes fear in others. Yet whatever your position, this Hard Trend is undeniable and will shape the future of your business or organization in some way. Applications like ChatGPT, deep data algorithms, and others are changing the face of work and how we approach business practices at an unprecedented speed.

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Scan to Success: How to Leverage QR Codes for Offline and Online Marketing Power

Speaker: Corey Daugherty, Head of Business Development at Flowcode & Georgette Malitsis, Senior Customer Success Manager, Enterprise at Flowcode

Let's explore the transformative power of QR codes in bridging offline and online marketing worlds. 📲 This new webinar featuring Corey Daugherty and Georgette Malitsis of Flowcode will dive into how innovative QR technology not only enhances traditional marketing strategies, but also drives meaningful customer engagement and analytics. Register today to gain practical knowledge on using QR codes to increase conversion rates, optimize customer journeys, and ultimately unlock a new realm o

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How to Improve the Hiring Process for Disabled Candidates

Harvard Business Review

It takes more than lip service to convince disabled job applicants to apply to your company. These research-backed practices can demonstrate that you’re a truly equitable employer.

How To 85
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Discovery Self-Survey: Startup & Technology Scouting

Qmarkets

Considering a new startup relationship management program? Download this practical tool to understand your organization's current approach and capabilities, as well as your needs and requirements for a dedicated software solution.

Survey 52

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6 Critical Elements Your Strategic Plan May Be Missing

Focused Momentum

As a leader in a corporation, non-profit organization, or small business, you understand the importance of strategic planning. It's the roadmap that guides your entity towards its goals, aligning resources and efforts to achieve success. However, many strategic plans fall short because they overlook crucial elements. In this post, we'll explore six critical components that your strategic plan may be missing, potentially holding your organization back from reaching its full potential.

Roadmap 52
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Discovery Audit: Startup Relationship Management

Qmarkets

Considering a new startup relationship management program? Download this practical tool to understand your organization's current approach and capabilities, as well as your needs and requirements for a dedicated software solution.

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Should Your Business Sell on Amazon?

Harvard Business Review

How to weigh the costs and benefits of selling on the e-commerce platform.

How To 66