Thu.Feb 15, 2024

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The Social Cost of Algorithmic Management

Harvard Business Review

To achieve efficiencies and reduce costs, more and more companies are managing their employees by algorithm. In this article, the authors present some of the first research findings concerning the effects of algorithmic management on workplace dynamics. One important finding is that employees managed by algorithm are less likely than colleagues managed by algorithm to help others.

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Turning Status Quo into Your Ally

Rmukesh Gupta

I recently read a blog post by Seth Godin titled, “The four cohorts of the status quo“ It reminded of the fact that as leaders, we need to understand the concept of status quo, how to leverage it and deal with it, as appropriate. This ability to not allow status quo to hinder our pursuits is a high leverage or impact skill for any leader.

How To 105
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What Does Banning Short-Term Rentals Really Accomplish?

Harvard Business Review

Concerns that short-term rentals fueled by platforms like Airbnb have caused long-term rents to rise in major cities has caused some governments to place limits, including bans, on them. But research of New York City found that short-term rentals are not the biggest contributor to high rents, especially when it comes to the most vulnerable segments of a city’s residents.

Policies 129
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6 trends to watch in K-12 schools in 2024

Christensen Institute

As we move through the beginning of 2024, parent power, rethinking assessments, and career and technical education (CTE) for every student are some of the trends rippling through K–12 education. Here are six top trends for educators, parents, and policymakers to understand. 1. The rise of homeschooling It’s not new to note that homeschooling has grown significantly over the last few years since the start of the pandemic and diversified even more.

Trends 80
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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7 Strategies to Get Your Employees On Board with GenAI

Harvard Business Review

As with any aspect of digital transformation, the effective deployment of generative AI will depend less on technological capability than on human adaptability. Indeed, the human factor — people and culture — will drive the adoption of AI, or lack thereof. Looking at scientific research and real-world case studies, there are seven generalizable lessons for improving your ability to adopt GenAI, and any novel technology, at an organizational level: innovation boosts your organization’s immunity,

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Customer Service and CX – Not Just For Front Line Staff

Innovation Excellence

GUEST POST from Shep Hyken Customer service is not a department. It’s a philosophy that everyone in an organization must embrace. It’s the same with customer experience (CX), which most people view as a strategy. However, both customer service and experience must be rooted in a company’s culture.

Culture 64