Using Prompt Engineering to Better Communicate with People
Harvard Business Review
JANUARY 26, 2024
We should choose our words as wisely with people as we do with generative AI. In this article, the author offers six guidelines to consider when initiating discussions with stakeholders, whether they’re customers, partners, or employees: 1) Structure your prompts the right way. 2) Utilize reflective and thoughtful probing. 3) Convey empathetic language and humility. 4) Harness humor, playfulness, and emotions. 5) Acknowledge key challenges. 6) Be a good (and patient) listener.
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