Why VCs Should Use Net Promoter Scores with Founders
Harvard Business Review
SEPTEMBER 9, 2024
Entrepreneurs are uniquely positioned to provide innovative solutions to urgent challenges that require concentrated, collaborative effort. But to scale these solutions, founders need more than just capital — they need strong, effective support from their investors. As a result, in recent years, it’s become increasingly common for VCs to claim that they view startup founders as their customers.
Let's personalize your content