Here’s Why It’s So Hard To Change A Culture
Digital Tonto
AUGUST 18, 2024
My friend Stephen Shapiro argues that best practices are stupid. It’s not that he believes they can’t be useful, in fact in areas of low-competence they can be very helpful in helping a team get up to speed. Yet Steve’s point is that you can’t separate a practice from its context. Copying Netflix’s Culture Deck or Amazon’s six-page memo is unlikely to improve your performance if you don’t develop the norms and rituals to support them.
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