AI Has a Revolutionary Ability to Parse Details. What Does That Mean for Business?
Harvard Business Review
JULY 29, 2024
Humans have relied on generalizations forever as a mental shortcut — and a way of running a business efficiently. But just as advancements in AI are making it possible to move beyond a handful of customer personas to infinitely personalizable products and messaging, they are also revealing to us a broader world full of ever-changing unique detail. Weinberger, a technology philosopher, and Zanini, a business innovation strategist, show us four areas in which the particular is making itself known
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