Sat.Aug 05, 2023 - Fri.Aug 11, 2023

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The Power of Continuous Innovation — and 3 Easy Ways Your Company Can Achieve It

Entrepreneur - Innovation

Innovation can be subtle but significant, and here are three ways to achieve just that.

Company 77
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Four Major Shifts Driving the 21st Century

Innovation Excellence

GUEST POST from Greg Satell In 1900, most people lived much like their ancestors had for millennia. They lived and worked on farms, using animal power and hand tools to augment their own abilities. They inhabited small communities and rarely, if ever, traveled far from home.

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Why Today’s Leaders Need to Be Perpetual Learners

Harvard Business Review

Andrew Liveris likes to defy expectations. Born to immigrant parents in the Australian outback, he would eventually rise to the top of the corporate world, taking over in 2004 as CEO of Dow Chemical. In that job, which he held for 14 years, he won widespread credit for pushing an ambitious sustainability agenda, no easy task at one of the world’s biggest chemical producers.

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The Unreasonable Quest for World-Changing Innovation

Phil McKinney

Innovation is about breaking the norm, pushing the limits, and challenging the status quo. It requires a mindset that is not easily swayed by the force of convention but instead focuses on the possibilities that lie beyond them. This is where the unreasonable come in. As Bernard Shaw once said, “The reasonable man adapts himself to the world: the unreasonable one persists in trying to adapt the world to himself.

Change 85
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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Focusing on the Learning Components of the Composable Innovation Framework

Paul Hobcraft

Within the Composable Innovation Enterprise Framework lies the core, the different innovation stacks, and the learning components. Here, I want to briefly talk about the importance of the learning components that support the innovation design and especially the different innovation stacks. The elements of the innovation stack are designed to support innovation’s core tasks, including learning, absorbing, assessing knowledge management, creativity, design, experimentation, and testing.

Learning 130
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Self-Serving bias: Why you think nothing is your fault

Idea to Value

How often are you blamed for things which are not your fault? Or get credit for the good things which only happened thanks to you? While in some cases people may really get negative feedback which was completely not their fault, often there is more nuance involved, where the person may not accept their responsibility. Conversely, often people will take credit for good things happening to them, when in reality it had very little to do with their actions.

Study 201

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Startup Database: Best Startups to Watch in 2024 (Updated Monthly)

HYPE Innovation

In the ever-evolving business landscape, a new wave of startups is promising to make its mark in 2024. These early-stage businesses are driven by visionary leaders, disruptive technologies , and an eagerness to solve real-world challenges.

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Creating Urgency: A Key to Success in Sales

Tullio Siragusa

Creating Urgency: A Key to Success in Sales Urgency is more than just a buzzword in the world of sales. It’s an essential mindset that can drive teams to close deals more effectively, acting as a decisive driver rather than a hesitant tire-kicker. But how can leaders instill this sense of urgency within their teams, and why does it matter? Let’s dive into the answers with some concrete examples and strategies.

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Incremental is about fighting for market share with competitors, transformational is about expanding the market

Idea to Value

I recently developed a new perspective on the difference between incremental and transformational innovation, and it has reshaped the way I think about growth and progress in business. When you are working on incremental innovation, the focus is on improving something your company already makes. This is typically a product or service that has an established presence in the market and is likely to have competitors offering similar solutions.

Marketing 130
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Talking About a Difficult Decision — When You Can’t Share All the Details

Harvard Business Review

When you have to communicate a difficult organizational decision to employees, it’s hard to know how much information to provide when you can’t be fully transparent yet. Saying nothing can undermine people’s trust in your motives and compassion, whereas saying too much can leave people feeling overwhelmed and vulnerable as they struggle to process the information and implications.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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Scale Your Innovation by Mapping Your Value Network

Innovation Excellence

How understanding the players in your game can help you scale successfully GUEST POST from John Bessant There comes a time in innovation when you realize you might have taken on something a bit too big.

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Controlled Disruption in the Wild

Flying Fish Lab

Let’s walk down memory lane: The music industry faced significant disruption with the emergence of Napster, a peer-to-peer file-sharing application enabling illegal downloads, causing a decline in CD sales. Napster eventually shut down in the early 2000s because they did break the rules through copyright infringement. Fast forward to today and we are enjoying the services of the likes of iTunes and Spotify who transformed the music landscape, revolutionized music consumption, and generated new r

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I Transformed My Company Through AI 15 Years Ago — Here's What I've Learned

Entrepreneur - Innovation

I run one of the world's largest language service provider companies. Fifteen years ago, I made the decision to completely change the DNA of my company to embrace automation and artificial intelligence. Here's what I've learned about adopting AI into your company.

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How CEOs Can Navigate the Emotional Labor of Leadership

Harvard Business Review

Although the CEO role comes with power, pay, and privilege, it also involves emotional labor, as leaders feel the toll of making divisive and unpopular decisions. This aspect of the job has become more challenging the last few years. This article offers leaders four tools to help cope with the pressure.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Quick and Easy Way to Help Grow This Community

Innovation Excellence

As many of you know, this Human-Centered Change & Innovation community is a labor of love to make innovation, transformation and experience insights accessible for the greater good. Consistent with this mission, recently I have been making a lot of contributions to LinkedIn’s new collaborative article feature, focusing on the Customer Experience topic area.

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Embrace the Hard: The Secret to a Fulfilling Life

Phil McKinney

We all want an easy life. We want to coast by without obstacles, challenges, or pain. However, the truth is that easy does not equal happiness or success. It is not natural to avoid the hard. Whether it is a tough workout, a daunting work project, or facing personal demons, hard brings opportunities to grow and learn. It promises to prepare us for the future that we want and to allow us to reach our potential.

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Recap: The Lean Effect Podcast (EP 128 with Matt Banna)

Kainexus

In a recent episode of The Lean Effect Podcast , Mark De Jong sat down with our very own Matt Banna, Enterprise Account Executive at KaiNexus, to delve into the world of employee engagement, executive buy-in, and process improvement.

LEAN 89
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Research: Caregiver Employees Bring Unique Value to Companies

Harvard Business Review

There is no lack of data and information about why organizations should offer caregiver-friendly employee policies and benefits. For example, the U.S. lacks the infrastructure to support caregivers, and in fact is the only industrial nation without federal paid parental leave, and many people live in childcare deserts. Given these shortcomings and the fact that 73% of U.S. employees are caregivers, in order to have a productive and sustainable workforce, companies must create the infrastructure

Company 98
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Customer Service is Never Out of Your Control

Innovation Excellence

GUEST POST from Shep Hyken Last month I was in Las Vegas for a major convention. I stayed at a very nice hotel, and each night I tried to fall and stay asleep.

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Groupthink is a Leader's Worst Enemy

Phil McKinney

I've recently received calls and emails from several C-level executives and innovation/R&D leaders asking for the same advice. The problem? They fear their departments—and even the larger organization — are falling prey to groupthink. Groupthink is defined as “the practice of thinking or making decisions as a group in a way that discourages creativity or individual responsibility.

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Continuous Improvement vs Lean: What's the Difference?

Kainexus

We, at KaiNexus, are fortunate to have the opportunity to chat with business leaders across the spectrum about the challenges and opportunities they face. Most conversations involve employee engagement, operational excellence, and customer satisfaction. Continuous improvement is the relentless pursuit of incremental betterment through iterative refinements and innovative adaptations.

LEAN 75
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Getting Along: My Coworker Is Sabotaging Me — and My Boss Won’t Help

Harvard Business Review

Working with someone who is set on undermining you can be incredibly frustrating. And it can feel especially defeating if your boss doesn’t intervene when you try to get their support. This is the situation one of our readers finds themselves in. They wrote to our advice columnist, Amy Gallo, looking for help, and Amy shares her research-backed recommendations in this article.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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How to Make Your Customers Hate You

Innovation Excellence

One Zone at a Time GUEST POST from Geoffrey A. Moore My most recent book, Zone to Win, lays out a game plan for digital transformation based on organizing your enterprise around four zones. They are the: Performance Zone, where you make, sell, and deliver the products and services that constitute your core business.

How To 97
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"The Practice: Shipping Creative Work," by Seth Godin: A Book Review

Phil McKinney

"The Practice: Shipping Creative Work" by Seth Godin is a manifesto for every creative soul seeking to make their mark in the world. It's not just about ideas but about making ideas happen. This book takes you on a journey, challenging the reader to rethink their approach to creativity and innovation. Godin's prose is lucid and accessible, making his insights resonate with a broad audience.

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Why Every Company Should Be Thinking About Artificial Intelligence

Entrepreneur - Innovation

Embracing AI is no longer an option but a necessity for companies looking to succeed in the digital age. Here's why.

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When Should You Take a Problem to HR?

Harvard Business Review

Toxic norms and cultures are among the hardest workplace issues to deal with. They can make people question their values and competence and even wonder if quitting is their only option. Study after study shows that these kinds of cultures drive attrition. Other people make or break our experiences at work. If you’re considering going to HR about a toxic situation at your job, you may be concerned about the potential repercussions.

Study 98
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Top 10 Human-Centered Change & Innovation Articles of July 2023

Innovation Excellence

Drum roll please… At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut?

Change 75
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10 Powerful Ideation Techniques to Unleash Creativity and Innovation

ITONICS

Generating new ideas and fostering innovation are essential for business growth, market success, and societal progress. However, coming up with innovative ideas can be challenging at times. That's where ideation techniques come into play. Ideation techniques are structured approaches that help stimulate creativity and generate a wide range of ideas.

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Your Customers Are More Interested in Your Purpose Than Ever — Here Are 3 Steps to Showcase It

Entrepreneur - Innovation

In order to connect and leave an impression on consumers, leaders must prioritize social entrepreneurship in addition to profits. Here's how.

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The Secret to Leading Highly Collaborative Teams

Harvard Business Review

You can improve your team dynamics if you understand the people you manage.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.