Sat.Dec 09, 2023 - Fri.Dec 15, 2023

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Procrastination can (sometimes) make you more creative

Idea to Value

Are you the sort of person who procrastinates? Who always seems to put off starting work on something and is easily distracted? While this procrastination may be a significant problem for being productive, and the resulting time pressure can be bad for creativity , there may be some instances when it can be beneficial. According to new research from Shin and Grant (2021) , a moderate degree of procrastination may actually be beneficial for your creativity.

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Unlocking Customer Experience Innovation: A Step-by-Step Approach

HYPE Innovation

Customer experience has become a major differentiator for large companies. In a McKinsey survey of senior executives, 90% of respondents saw customer experience as one of the CEO’s top three priorities.

Survey 130
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Four Change Empowerment Myths

Innovation Excellence

GUEST POST from Greg Satell We live in a transformational age. Powerful technologies like the cloud and artificial intelligence are quickly shifting what it means to compete. Social movements like #MeToo and #BlackLivesMatter are exposing decades of misdeeds and rewriting norms.

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Consider This: A Technique to Start Initiatives at the End

IdeaScale

“If you don’t know where you’re going, any road will take you there.” The Problem Whether a new product initiative, cost management program, performance improvement project, or other plans, if your team does not start with a visceral vision of target customer and business impacts, they will wander toward blurry targets and produce equally [.

Project 130
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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Change Can Come From Anywhere

Digital Tonto

Discussions about change tend to gravitate to one of two poles: Either change has to come from the top or it has to be grass roots. As I explain in Cascades, transformation isn’t top-down or bottom-up, but happens from side-to-side. You can find the entire spectrum—from active support to active resistance—at every level. The answer doesn’t lie in any specific strategy or initiative, but in how people are able to internalize the need for change and transfer ideas through social bonds.

Change 184
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To Work Well with GenAI, You Need to Learn How to Talk to It

Harvard Business Review

Natural language conversations are at the foundation of how people work — historically that’s been true for how we work together, and now that’s also true for how we work with our computers. These conversations contain a lot of knowledge that LLMs will unlock — your conversation with PowerPoint, for example, can now become an amazing presentation. But conversations aren’t just about facts and data, the grounding and structure are important as well — that is what prompt engineering is.

Learning 145

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Confidence, resilience, and cell phones

IdeaScale

The truth is, in the practice of innovation, uncertainty is everywhere. Innovation is practiced by humans, who are fallible creatures. As innovators we are going to get things wrong, therefore our confidence will be temporary and intermittent - like spotty cell reception in the 1990’s. That all sounds pretty sad and defeatist but for anyone [.

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Are microschools the future of education?

Christensen Institute

Microschools have become a hot topic over the last few years. Their big appeal is that they promise to do a better job catering to students’ and families’ individual needs and interests. But right now, they only serve about 2% to 4% of US students. So, could microschools eventually become the new normal in schooling? Well, let’s see what innovation theory has to say about this question.

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How to Handle an Emotionally Charged Negotiation

Harvard Business Review

Research has shown that leaders who demonstrate strong negotiation and conflict resolution skills have a significant positive impact on their organizations. Yet, these skills are hard to learn and often take years of experience and practice. This article highlights a simple negotiation strategy that leaders can start using today to make their next tricky meeting most productive.

How To 145
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Adapting Your Business For A New Generation

Innovation Excellence

The Zero Consumer Revolution GUEST POST from Shep Hyken There’s a new type of customer in town, and you need to know and understand them. McKinsey has coined the term Zero Consumer, defined as a consumer who shops across different channels, expects excellent service (including fast shipping) and sustainable products.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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7 Innovative Marketing Ideas That Will Skyrocket Your Brand’s Growth and Engagement

IdeaScale

In today's competitive business world, it's no longer enough to rely on traditional marketing methods to grow your brand and engage with your audience. To stand out from the competition, you need to adopt innovative marketing ideas. And it can help you reach new audiences, build brand loyalty, and increase your bottom line. In this [.

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How to validate strategic alignment of your product ideas

Sopheon

Innovation is something every business should be doing. It shouldn’t be done, though, without a valid why. It’s not just about coming up with great ideas. It’s about coming up with great ideas that support your wider business and product strategies and help to drive genuine growth. Without this strategic alignment, you could well find that you invest time, money and resources is a “nice to have”, when they could be invested in something else that will drive your business forward.

How To 105
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How to Create Your Own “Year in Review”

Harvard Business Review

While the reality of work can feel especially overwhelming at the end of the year, reflection is the key to doing things differently in the year to come. Taking the time to pause and review your year increases your self-awareness and provides insights to improve. The authors present three steps to conduct your own learning “year in review.

How To 145
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Building Teams with a Culture Of Trust

Innovation Excellence

GUEST POST from David Burkus Trust is the foundation of any successful team. Without trust, team members will not feel comfortable sharing their ideas, taking risks, or admitting their mistakes. Building a culture of trust on a team is crucial for achieving better results, higher levels of engagement, and less stress.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Video Spots For YellaWood, Cold-EEZE Win Prestigious Graphis Awards

Brunner

Video spots for two Brunner clients — YellaWood and Vespyr — have won Graphis Advertising Awards 2024 , which recognize the world’s best creative work. We’re honored to partner with each of these brands and develop creative campaigns that resonate with their target audiences. YellaWood: Graphis Platinum and Gold Awards for ‘Beavers’ Spots Save the Heist Roasting Marshmallows Bocce Brand, Client: YellaWood , Great Southern Wood Preserving Inc.

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Harnessing the Power of AI: 5 Game Changing Tactics for Small Businesses

Entrepreneur - Innovation

How you can use AI to save time, money, and energy across the entire spectrum of your business.

Change 90
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5 Forces That Will Drive the Adoption of GenAI

Harvard Business Review

Today there’s a lot of hype around generative AI — and a lot of risk. In the face of uncertainty and inflated expectations, Gartner research has identified five forces that will keep the pressure on executives to keep learning, testing, and investing in the technology: 1) Board and CEO expectations; 2) Customer expectations; 3) Employee expectations; 4) Regulatory expectations; and 5) Investor expectations.

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Don’t Waste Your Time Talking to Customers

Innovation Excellence

(until you answer these 3 questions) GUEST POST from Robyn Bolton You know that customer insights are important. You spend time and money to collect customer insights. But are you using them? And by “using,” I don’t mean summarizing, synthesizing, discussing, PowerPointing, and presenting the insights.

Strategy 120
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Best Business Improvement Software Tool for 2024 | KaiNexus

Kainexus

In the ever-evolving landscape of modern business, staying ahead of the competition requires more than just adept management – it demands a strategic embrace of cutting-edge technology. As companies navigate the complexities of a globalized marketplace, the need for efficient, streamlined operations and continuous improvement has never been more pronounced.

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4 Ways This SEO Expert Uses AI to Create Content — and How You Can, Too

Entrepreneur - Innovation

With continuing AI advancements, the SEO landscape forever evolves. Businesses that grasp this will cultivate the competitive edge essential in today's market.

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3 Ways Men Can Advance Gender Equity at Work

Harvard Business Review

While workplace culture continues to lag behind in gender equity, the majority of men report that they overwhelmingly care about the issue. So why aren’t more of them involved, be it in company-sponsored gender diversity initiatives or in advancing gender equity in general? There are three main barriers that seem to be holding them back. For men to join in the effort toward gender equity, male organizational leaders need to acknowledge fear, address ignorance, and overcome apathy — and, just as

Report 145
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Save on Charting Change Hardcover until December 31st

Innovation Excellence

Wow! Exciting news! From now until December 31, 2023 you can get the hardcover version of my latest best-selling book Charting Change for only $19.99 (60% off), including free shipping worldwide*! Sorry, unfortunately this sale doesn’t have a discount on the eBook.

Change 118
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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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Consider this differentiator as you formulate your 2024 health care goals

Christensen Institute

As the year comes to an end, and a new year begins, it brings new possibilities and opportunities for change. And as you head into 2024, you are likely evaluating your business’ priorities and goals. Looking inward is critical to assess what organizational factors need changing, tweaking, or complete overhauling. Another key component is looking outward: at your customers and customers.

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A Robust Innovation Team Is Essential for Enterprise Success — Here's Why and How to Build One

Entrepreneur - Innovation

Discover how to create an outstanding innovation team. Dive into engaging diverse talents, nurturing a culture of collaboration and mastering patent strategy to turn your brilliant ideas into successful, protected innovations.

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8 Essential Qualities of Successful Leaders

Harvard Business Review

Becoming a great leader is a journey of continuous learning and growth. It’s a process — one that thrives on embracing challenges, seeking feedback, fostering connections, and cultivating understanding. In this article, the author outlines the eight most essential leadership qualities, according to Harvard Business School professor Linda Hill, one of the world’s top experts on leadership.

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Achieving a Transformation Vision for a Better Future

Innovation Excellence

GUEST POST from Howard Tiersky A major challenge that most large enterprises face is the lack of a true transformation vision. Most organizations have a basic vision for growth: to serve the maximum number of people, to sell the maximum amount of product, to grow different segments, or to expand in new areas.

Change 118
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Trends in AI: Should You View Data as a Product?

Planview

Historically, companies had two approaches to deriving value from data. Some companies used a grassroots approach, where individual people and teams mined their own data stores for insights as needed. Other companies—usually larger ones—followed more of a “big-bang method,” in which the company formed a dedicated team to aggregate, prepare, and share data.

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How Can Tech Leaders Help Shape a Better World? By Doing These 3 Things

Entrepreneur - Innovation

Tech leaders play a pivotal role in shaping society by making value-driven choices — like these three.

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You Need More Than Data to Understand Your Customers

Harvard Business Review

Today we have more data than ever before, yet marketers still struggle to understand their customers. That’s because today’s marketers have mistaken information for intimacy. The author, who ran strategy for Wieden+Kennedy, describes an ethnographic research campaign his team conducted on behalf of McDonald’s. They produced a cultural bible of sorts that chronicled a series of beliefs, artifacts, behavioral rituals, and language that constitute the McDonald’s fandom.

Data 160
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How to Conduct High-Value Monthly Business Reviews for Continuous Improvement

Kainexus

Imagine a monthly ritual that doesn't just review performance but revolutionizes it. Monthly business reviews can redefine your approach, elevate critical metrics, and propel your organization toward unparalleled growth. The journey to peak performance starts with a commitment to regular reflection. For example, Salesforce implemented a practice of monthly business reviews to assess key performance indicators (KPIs), customer feedback, and strategic initiatives.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.