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As visual creatures, we rely on graphic representations to simplify and communicate complex data. Over the past decades, processing information has become more challenging than ever, yet decision-making relies heavily on understanding and communicating this data. So, the visual communication responsibilities also extended from specialized roles to managers and professionals who need this additional skill to make sense of their work.
In an earlier age, organizations were far more hierarchical. Power rested at the top. Information flowed up, orders went down, work got done and people got paid. Incentives seemed to work. You could pay more and get more. Yet in today's marketplace, that’s no longer tenable because the work we need done is increasingly non-routine. That means we need people to do more than merely carry out tasks, they need to put all of their passion and creativity into their work to perform at a high-level.
GUEST POST from Alain Thys I just finished a presentation for the leadership team of a European travel company that wanted to better understand the barriers they would face on their journey to true customer-centricity. And what they could do about it. It was a good excuse to give a 2022 update to some of […].
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
When faced with a significantly challenging innovation project, is it worth doing the easy tasks first to get some quick wins on the board, or should you tackle the hardest part of the project? I have been listening to some podcasts with Annie Duke recently, who has a great new book out about when it is the right time to quit. One of the metaphors she uses is trying to teach a monkey to juggle flaming torches while standing on a pedestal.
A formula to build a framework for sustainable innovation. Here is my solution that I think is worth working through first to absorb it and its combination. Then apply it to your innovation-building activity as a framework for innovation. Each time you are reviewing innovative activity, run through this formula in your head to see if each of the parts is embedded into the work.
There's been a significant number of posts on LinkedIn and other social media about innovation lately, especially focused on the type of innovation that companies perform. The traditional way of thinking about this, which is really just a loose rule of thumb, is to suggest that companies SHOULD plan for 70% of their innovation efforts (and hopefully, results) to be focused on incremental innovation, and 20% on transformative innovation and 10% on disruptive innovation.
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There's been a significant number of posts on LinkedIn and other social media about innovation lately, especially focused on the type of innovation that companies perform. The traditional way of thinking about this, which is really just a loose rule of thumb, is to suggest that companies SHOULD plan for 70% of their innovation efforts (and hopefully, results) to be focused on incremental innovation, and 20% on transformative innovation and 10% on disruptive innovation.
You’ve probably heard the term ‘Quiet Quitting ‘ being thrown around by the media recently. It refers to employees who do the bare minimum required of them and nothing more. It’s an issue that might have been exacerbated by the pandemic and economic uncertainty, but it’s by no means a new phenomenon. Quiet quitters are a classic example of poorly engaged employees.
We partnered with Adobe to create and lead a design thinking certificate program for about 100 learning & development and customer experience leaders as a part of the Adobe Learning Summit. We gave the group the Innovation Impact Assessment as a self-assessment activity towards the beginning of the session. (You can learn more about this innovation assessment in another article we did introducing it.
You may have seen news of people talking about the new artificial intelligence chatbot from OpenAI, called ChatGPT. Put simply, this is a way you can ask questions to OpenAI’s huge artificial intelligence in a natural, chat-like manner. So for example, you can ask it questions in natural text, and instead of just linking to a page with an answer, it will understand what you were looking to find out and write that answer for you.
Hard times can strike any business or any organisation, even ones which have been well managed and successful. Sometimes you have to reduce costs and headcount in order to survive. This gives leaders a big challenge. You have recruited and developed a successful team. Now you have to chop it back. What should you do? Here are some key considerations and tips.
Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.
The Great Resignation is still going strong. In 2021, 47.8 million Americans resigned from their jobs. As of August 2022, the pace had not slowed. With the economic downturn, resignation rates slowed in September, October, and November of 2022. However, a new trend has emerged—quiet quitting. Quiet quitting is the term used to describe employees [.].
Digital signage-based experiences are vital to future-proofing retail in ways that allay concerns post-pandemic, lean in to Gen Z, and make life a whole lot more convenient. Beth Warren SVP Marketing and Retail Strategy, Creative Realities, Board Member, Digital Signage Federation. For years, retailers have leveraged the power of the digital display to drive store traffic, spotlight news, and automate dynamic content in a way that’s easier on the planet and relieves the store of the burden of ma
In today’s world, there are so many things which are constantly distracting us. And we know that being distracted can be detrimental to our creativity. As a result, many people are trying to build up their internal ability to ignore distractions and be able to focus better in order to live a happier life. One of the fastest growing ways to do this is meditation.
The past couple of years have been…tumultuous, to say the least. Amongst the plethora of global events, we’ve experienced a pandemic, a war, polarized politics, and worsening climate realities. But within this storm, we’ve also experienced adaptability, perseverance and solidarity. As the year comes to a close, there’s often an inevitable period of reflection. 2022 was a year characterized by dramatics that necessitated growth in hard to cultivate skills, and though past years also ended with th
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
It’s that time of year, again. The KFC yule log is back. Eggnog is flowing at happy hours. And agencies everywhere are taking a break from timesheets to create The Agency Holiday Card that’ll top all agency holiday cards that have come before. Brunner’s Holiday Card is one of our favorite traditions of the season. We create one every year, our 2020 Holiday Card being a recent favorite, but truthfully speaking it can be a bit time-consuming.
GUEST POST from Mike Shipulski When you have no slack time, you can’t start new projects. When you have no slack time, you can’t run toward the projects that need your help. When you have no slack time, you have no time to think. When you have no slack time, you have no time to […].
Convention tells us this is about Sumo: Japanese full-contact wrestling with centuries-worth of history, traditions and rituals. But if this is Sumo, and the objective is to win, then the little guy will have very little chance of success. Let’s challenge that convention and ask: What if it were any other sport? What if it were a race? The problem hasn't changed – the challenge is still "how to win against the bigger guy" – but by asking these questions and looking at the situation without the b
The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.
This blog was written by Stephanie Hill, Sr. Lean Strategist on the KaiNexus Lean Strategy Team. In this blog, Stephanie shares her experience learning the importance of proving impact as a Lean professional.
GUEST POST from Art Inteligencia The Chief Innovation Officer is a relatively new position, but one that is gaining traction in many organizations. It is a role that is becoming increasingly important as businesses become more focused on pushing the boundaries of their industries and developing new products and services. The Chief Innovation Officer is […].
Every brand proudly says they’re different, but our consumers and customers most likely see and experience a sea of sameness. If we take the time to remove our blinkers and look at the playing field from the Outside In, we may see it too. [link] Category Conventions. We all make the best effort to understand our consumers and stay ahead of their needs.
Speaker: Jennifer Hodroge, Omni-Channel Strategic Leader, Forrester CX Certified
Marketers know that personalization is the key to engagement—but with limited budgets and time, how do you prioritize what, where, and how to personalize? Aligning your content, campaigns, and buyer experiences requires a deep understanding of customer needs. In this new webinar with expert Jennifer Hodroge, we’ll explore how to leverage insights and customer journey mapping to build personalization strategies that deliver real impact.
As schools have reopened and the challenges facing children remain as glaring as ever, education philanthropy has a significant role to play in how schools innovate and tackle many of these issues. For several years, the Chan Zuckerberg Initiative (CZI) has been one of the most significant education philanthropies, but it doesn’t operate like a traditional foundation.
The economic and global crises of the past few years have affected brands of all shapes and sizes. Here are some steps you can take to create new digital capabilities that promote customization, scalability, innovation and stability.
GUEST POST from Shep Hyken There has been a shift in the workplace culture. Some employees are going from “The Great Resignation,” in which they outright quit, to “quiet quitting,” which means they do the bare minimum and nothing more. While all ages have potential quiet quitters, Gen-Z seems to have earned the reputation (right […].
I’ve been having fun with the Open AI chatbot ChatGPT. So far over a million people have tried this and have been surprised with some of the “conversations” they have been having with the AI. This tool is made by OpenAI. ChatGPT allows you to chat with the AI and get ideas or knowledge in a more natural way of communication. This tool is capable of understanding natural human language and generating “thoughtful” more human responses after you provide it a question o
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Third-party perspective and comparing one’s self to others is how we as human beings maintain a frame of reference regarding a goal we are working toward. Also known as “benchmarking,” this process of comparative analysis may benefit you as a Formula 1 race car driver or a marathon runner, but it in no way helps you reach the significance many business leaders or entrepreneurs hope to achieve.
A recent UNICEF research revealed that half of the world’s population could be living in areas facing water scarcity by as early as 2025. Some 700 million people could be displaced by intense water scarcity by 2030. As grim as these facts sound, the water industry indeed faces several pressing challenges in the form of a severe imbalance between a growing population’s demands and an almost consistent supply, aging infrastructure, in-optimal performance, contamination, and increasing regulatory l
Lessons from Picasso and David Attenborough GUEST POST from Pete Foley We probably all agree that the conservation of our natural world is important. Sharing the planet with other species is not only ethically and emotionally the right thing to do to, but it’s also enlightened self-interest. A healthy ecosystem helps equilibrate and stabilize our […].
Here’s a demonstration of how to use AI to help you brainstorm or generate ideas. AI can be a powerful tool to use in your innovation, design thinking, or ideation projects. We demonstrate how to use popular tools like OpenAI playground and ChatGPT to generate and develop ideas for a number of questions and purpose. Follow along with the video and try it yourself for a different way to brainstorm or ideate new ideas or directions.
GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.
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