2009

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Experience Themes

Boxes and Arrows

There’s an old adage among screenwriters that when a writer can sum up a story in a sentence or less, he has discovered what’s important about the story. He’ll know what the story is about and therefore have a strong sense of theme. And in knowing the theme, he’ll have a compass to use in the process of “designing&# the damn thing (i.e. what to keep, what to lose, what actually happens at the end).

Design 98
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Some basic rules for napkin-sketching

Xplaner

An introduction to some basic principles for making better napkin-sketches. Did you like this? If so, please consider buying me a coffee! Tags: workliteracy wom ways of meaning waysofmeaning drawing sketching napkin-sketching napkin Ways of meaning video.

Video 98
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Make Saving Money Fun.spread your wings, my creative students!

Bennett Cherry

Last evening marked the launch of this year's Global Innovation Tournament, a student contest sponsored by the Kauffman Foundation in anticipation of their Global Entrepreneurship Week festivities. Global Entrepreneurship Week will likely be celebrated by more than three million people around the world from November 16-22. Here's how this unique student contest works:a challenge theme is.

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Integrating Prototyping Into Your Design Process

Boxes and Arrows

“ Just like with any other UX research or design tool, context plays a critical role in determining how effective prototyping will be for you. ” Prototyping is a big deal right now. We get wrapped up in mailing list threads, new tools are released at an astonishing pace, books are being published, and articles show up on Boxes & Arrows.

Design 97
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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, CTO of Betterworks, will explore a practical framework to transform Generative AI prototypes into

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Sketchy Wireframes

Boxes and Arrows

Introduction When it comes to user interface documentation, wireframes have long been the tool of choice. However, using traditional diagramming tools like Visio, OmniGraffle, and InDesign, most wireframes today look the same as their ancestors did from a decade ago – assembled with rigid, computer-drawn boxes, lines and text. While these artifacts have served us well, they can also be slow to produce, burdened with unnecessary detail and give a false impression of “completion.&#.

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Four Key Principles of Mobile User Experience Design

Boxes and Arrows

Prior to becoming a senior UX designer at Popular Front Interactive, I spent two years as a mobile UX researcher within the Georgia Institute of Technology’s Mobile Technologies Group – a lab tasked with both future-casting and then rapidly prototyping innovative mobile experiences. As I transitioned from academia to industry, I discovered that while mobile UX was discussed, it wasn’t discussed from the same broad frame of reference that I was used to within the confines of a r

Design 95

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5 Steps to Building Social Experiences

Boxes and Arrows

Nowadays everyone wants social in their sites and applications. It’s become a basic requirement in consumer web software and is slowly infiltrating the enterprise as well. So what’s a designer to do when confronted with the requirements to “add social&# ? Designing social interfaces is more than just slapping on Twitter-like or Facebook-like features onto your site.

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Bringing Holistic Awareness to Your Design

Boxes and Arrows

Gone, thankfully, are the days when the user experience and the user interface were an afterthought in the website design process, to be added on when programming was nearing completion. As our profession has increasingly gained importance, it also become increasingly specialized: information design, user experience design, interaction design, user research, persona development, ethnographic user research, usability testing—the list goes on and on.

Design 83
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What design researchers can learn from hostage negotiators

Boxes and Arrows

It’s 2 a.m., and a call comes across the radio that a young man with a gun has barricaded himself and his mother in his home. No shots have been fired, and little communication has been established between the man and police officers outside. The officers on the scene report that the young man has been struggling with the loss of his job and feels like there’s no reason to live.

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Tree Testing

Boxes and Arrows

A big part of information architecture is organisation – creating the structure of a site. For most sites – particularly large ones – this means creating a hierarchical “tree&# of topics. But to date, the IA community hasn’t found an effective, simple technique (or tool) to test site structures. The most common method used—closed card sorting—is neither widespread nor particularly suited to this task.

Data 81
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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

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Control and Community: A Case Study of Enterprise Wiki Usage

Boxes and Arrows

The Balance of Power There are a wide variety of uses for Wikis and a level of interest in using them that’s matched by an extensive range of Wiki software. Wikis introduce to the Internet a collaborative model that not only allows, but explicitly encourages, broad and open participation. The idea that anyone can contribute reflects an assumption that both content quantity and quality will arise out of the ‘wisdom of the crowd.

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IDEA 2009 - Day 1

Boxes and Arrows

IDEA2009 had the world’s foremost thinkers and practitioners converge on Toronto’s MaRS Convention Center to share the big ideas that inspire, along with practical solutions for the ways people’s lives and systems are converging to affect society. Listen and learn from experts in a variety of fields as we all continue the exploration of Social Experience Design.

Design 78
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UI Pattern Documentation Review

Boxes and Arrows

Introduction User interface (UI) patterns have the potential to make software development more efficient. The prospect of such efficiency gains has led to interest in user interface (UI) patterns by individuals and organizations looking for ways to increase quality while at the same time reducing the costs associated with software development. The very nature of UI patterns requires that they be familiar to end-users.

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IA Summit 09 - Plenary

Boxes and Arrows

Download. iTunes Del.icio.us IA Summit theme music created and provided by BumperTunes™ IA Summit 2009 Podcasts The IA Summit was held in Memphis, TN from March 20-22. Boxes and Arrows captured many of the main conference sessions (“see schedule&# :[link] The Summit sessions will be published in the next two weeks. | “Preview&# :[link] | “Keynote&# :[link] | Day 1 | Day 2 | Day 3 | Closing Plenary | The IA Summit Closing Plenary Jesse James Garrett is a noted figure in the IA c

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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UX Book Clubs

Boxes and Arrows

In early Nov 2008, I started to talk to a few people about the idea of a book club in Sydney to discuss User Experience (UX) books. Russ Unger and Donna Spencer encouraged me to let other people hear about it, and when I did – through the Information Architecture Institute (IAI) Members discussion list, and then through the Interaciton Design Associaton (IxDA) – many people thought it was a good idea.

Groups 76
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Using Wikis to Document UI Specifications

Boxes and Arrows

Introduction The role of the interaction designer is to specify the interface’s behaviors and elements, so that engineers know what to build and how the product should operate. This documentation is commonly known as a UI specification or UI spec. There are several applications for authoring a UI spec, with wikis being a relatively new tool. However, designers should be aware of a wiki’s benefits and drawbacks for documentation, since UI specs uniquely reflect a project and its conte

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IDEA 2009 - Day 2

Boxes and Arrows

IDEA2009 had the world’s foremost thinkers and practitioners converge on Toronto’s MaRS Convention Center to share the big ideas that inspire, along with practical solutions for the ways people’s lives and systems are converging to affect society. Listen and learn from experts in a variety of fields as we all continue the exploration of Social Experience Design.

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Photos for interaction

Boxes and Arrows

When developing user interfaces, designers increasingly use custom graphical elements. As the web browser becomes basic technology for software interfaces, more and more elements derived from graphic and web design replace the traditional desktop approaches to the concrete design of human-computer interfaces. In the near future, this development will become even more relevant.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Toward a theory of information relativity

Xplaner

Visual thinking , originally uploaded by dgray_xplane. People often ask me how to visualize information. They ask things like “How can I visualize my industry ecosystem?” or “How can I visualize how my product works.” My first instinct is to try and back them up a bit. This is because they are already defining their project in terms of an answer or solution, and before you can deliver an answer you need to know the question.

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IA Summit 09 - Day 2

Boxes and Arrows

IA Summit 2009 Podcasts The IA Summit was held in Memphis, TN from March 20-22. Boxes and Arrows captured many of the main conference sessions (“see schedule&# :[link] The remaining Summit sessions will be published in the next two weeks. | “Preview&# :[link] | “Keynote&# :[link] | “Day 1&# :[link] | Day 2 | Day 3 | “Closing Plenary&# :[link] | iTunes Del.icio.us IA Summit theme music created and provided by BumperTunes™ Main Conference Sessions, Day 2 – Satur

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Designing the Democratic

Boxes and Arrows

The role of the information architect (IA), interaction designer, or user experience (UX) designer is to help create architecture and interactions which will impact the user in constructive, meaningful ways. Sometimes the design choices are strategic and affect a broad interaction environment; other times they may be tactical and detailed, affecting few.

Design 70
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Engaging Interaction

Boxes and Arrows

iTunes Del.icio.us Podcast music generously provided by Bumper Tunes. Download This evening I had the pleasure of speaking with Principal of Interaction Design at Kicker Studio Jennifer Bove. Jennifer is co-chairing Interaction10 the third annual Interaction Design Association conference taking place February 4-7th at the Savannah College of Art and Design in Georgia.

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The Key to Sustainable Energy Optimization: A Data-Driven Approach for Manufacturing

Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. ♻️ Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets. 📊 Join us for a practical webinar hosted by Kevin Kai Wong of Emergent Ene

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Research Logistics

Boxes and Arrows

With more companies today putting a stronger emphasis on gaining a deeper understanding of their customer, it’s not unusual for us to be called in for a project to find that our clients don’t have a lot of experience with research and don’t know what to expect. This article is for every designer, architect, manager, engineer, and stakeholder who wants to know more about research and is intended to provide you with the most critical tools for interacting with researchers and und

Report 67
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Researching Video Games the UX Way

Boxes and Arrows

Video games are often overlooked in the scope of usability testing simply because, in a broad sense, their raison d’etre is so different than that of a typical functional interface: fun, engagement, and immersion, rather than usability and efficiency. Players are supposed to get a feeling of satisfaction and control from the interface itself, and in that sense, interaction is both a means and an end.

Video 67
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A Wiser Interaction

Boxes and Arrows

iTunes Download Del.icio.us Boxes and Arrows theme music generously provided by Bumper Tunes. Chris Baum speaks with Bill DeRouchey, co-chair for the 2010 Interaction Design Conference , about the upcoming conference and how the third annual conference will start to model the essence of Interaction Design. Looking Back Bill talks about the first two years of the conference, the lessons learned from those experiences, and why Interaction ‘10 returns to Savannah.

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IDEA 2009: An Interview with Leisa Reichelt

Boxes and Arrows

As IDEA 2009 draws closer, the IA Institute is conducting a series of interviews with the speakers for the conference. As Director of Events and Marketing for the IAI , I fill a variety of roles and lead the charge for the IDEA Conference this year, as well as get to Interview the IDEA Presenters (which I proudly share with Greg Corrin in this case).

Design 61
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How Mature Companies Are Scaling Transformational New Businesses

Scaling transformational innovations in large companies is challenging due to ‘Company Fit’ issues, which arise when the resources, processes, and priorities (RPPs) of the core business are not aligned with the needs of the new business. Many companies have learned how ambidexterity—the ability to both ‘exploit the present and explore the future,’ can help them address these issues for ideation and incubation of new innovations, but scaling transformative business innovations remains a challenge

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Information Architecture for Audio: Doing It Right - Boxes and Arrows: The design behind the design

Boxes and Arrows

Boxes And Arrows : The Design Behind the Design Register or Log In Search Stories Ideas Forums People Events Jobs About December Issue, 2008 Jens Jacobsen 32 Reputation points Jens likes writing for multimedia and loves tracking down usability issues. He founded the company “ Content Crew ” in 2006, and is its CEO since this time. This company specializes on the production of podcast, with the focus on audio.

Design 61
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IDEA 2009: An Interview with Thomas Malaby

Boxes and Arrows

As IDEA 2009 draws closer, the IA Institute is conducting a series of interviews with the speakers for the conference. As Director of Events and Marketing for the IAI , I fill a variety of roles and lead the charge for the IDEA Conference this year, as well as get to Interview the IDEA Presenters (which I proudly share with Greg Corrin in this case).

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Wanted/Needed: UX Design for Collaboration 2.0

Boxes and Arrows

No current software supports the full process of collaboration. That’s a bold claim, and I hope that someone can prove me wrong. This article is more of a “Working Towards …” position paper than the final word; written in the hope that the ensuing discussion will either bring to light some software of which I’m not aware, or motivate the right people to develop what’s needed.

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Pattern Languages for Interaction Design

Boxes and Arrows

Will Evans stalked and captured Erin Malone, Christian Crumlish, and Lucas Pettinati to talk about design patterns, pattern libraries, styleguides, and innovation. Erin, Christian, and Lucas are leading a workshop on design patterns at this year’s Interactions in Vancouver; and, Erin and Christian are writing a book on patterns for designing social spaces for O’Rreilly.

Design 55
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How Automation is Driving Efficiency Through the Last Mile of Reporting

Speaker: Jamie Eagan

As organizations strive for agility and efficiency, it's imperative for finance leaders to embrace innovative technologies and redefine traditional processes. Join us as we explore the pivotal role of digitalization and automation in reshaping what is commonly referred to as the “last mile of reporting”. We’ll deep-dive into why digitalization is no longer a choice, but a necessity for finance departments to stay competitive in a fast-paced environment touching on: 2024 trends for the Office of