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It allows teams to imagine, prototype, and test new business possibilities that aren’t limited by current processes, technologies, or assumptions. Helping teams shift from a product-first mindset to a customer-outcome mindset. Use a trend matrix or external research to track developments. Culture (e.g., Behavior (e.g.,
As I’ve just finished leading an 18-month project, I am reflecting on how project management and leading teams is changing as Artificial Intelligence becomes more common in the workplace. If you have a project or team needing leadership and management, book an appointment with me now and we can speak about how I could help you.
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Developed by Robert Kaplan and David Norton , the Balanced Scorecard moves beyond traditional financial measures by incorporating key business dimensions such as customer satisfaction, internal processes, and organizational growth. Key benefits include: Enhances strategic alignment Ensures all teams work toward common goals.
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Having worked as a consultant, at an agency and in-house, I’ve observed that the organizational location and economics of the user experience team can make or break them. When should you bring in an outside team, and when should you hire an individual employee? How to figure out the right team for a new project?
I built a team with a dedicated user researcher; information architect; interaction and visual designers and we even made a guerilla usability lab and had regular test sessions. As the Creative Director, I deferred authority to him to develop the product as he saw fit. This is an extreme example of where SCRUM went bad.
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