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Exploring High-Growth Opportunities in Software Engineering

Tullio Siragusa

Providing technical support and troubleshooting for IoT systems. Providing technical support and troubleshooting for AI and ML systems. Providing technical support and troubleshooting for cybersecurity systems. Providing technical support and troubleshooting for blockchain systems.

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Cyber Security in the Internet of Things

Harvard Business Review

Soon, however, it became clear how valuable such data would be to their colleagues in product marketing, and in turn to customer service and technical support. Some of this work has been released to the public in a white paper [pdf] developed for The Department of Homeland Security.