Harvard Business Review
FEBRUARY 15, 2024
Concerns that short-term rentals fueled by platforms like Airbnb have caused long-term rents to rise in major cities has caused some governments to place limits, including bans, on them. But research of New York City found that short-term rentals are not the biggest contributor to high rents, especially when it comes to the most vulnerable segments of a city’s residents.
Rmukesh Gupta
FEBRUARY 15, 2024
I recently read a blog post by Seth Godin titled, “The four cohorts of the status quo“ It reminded of the fact that as leaders, we need to understand the concept of status quo, how to leverage it and deal with it, as appropriate. This ability to not allow status quo to hinder our pursuits is a high leverage or impact skill for any leader.
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Harvard Business Review
FEBRUARY 15, 2024
To achieve efficiencies and reduce costs, more and more companies are managing their employees by algorithm. In this article, the authors present some of the first research findings concerning the effects of algorithmic management on workplace dynamics. One important finding is that employees managed by algorithm are less likely than colleagues managed by algorithm to help others.
Innovation Excellence
FEBRUARY 15, 2024
GUEST POST from Shep Hyken Customer service is not a department. It’s a philosophy that everyone in an organization must embrace. It’s the same with customer experience (CX), which most people view as a strategy. However, both customer service and experience must be rooted in a company’s culture.
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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?
Harvard Business Review
FEBRUARY 15, 2024
As with any aspect of digital transformation, the effective deployment of generative AI will depend less on technological capability than on human adaptability. Indeed, the human factor — people and culture — will drive the adoption of AI, or lack thereof. Looking at scientific research and real-world case studies, there are seven generalizable lessons for improving your ability to adopt GenAI, and any novel technology, at an organizational level: innovation boosts your organization’s immunity,
Christensen Institute
FEBRUARY 15, 2024
On February 2nd, I joined Chamber of Mothers co-founder, Raena Boston, in a webinar to discuss our recent research report, If health is wealth, America’s working mothers are living in extreme poverty. In our discussion, Raena and I discuss pathways to improve maternal health while also improving employers’ bottom lines. Some highlights from our discussion: Employers can implement a variety of workplace changes to improve maternal health.
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