April, 2024

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What is the Decision-Making Process? Definition, Steps, Examples, and Ethical Process

IdeaScale

What is the Decision-Making Process? The decision-making process is defined as a systematic approach to making choices or selecting a course of action among several alternatives. It involves several steps, which can vary depending on the context, complexity, and significance of the decision.

Examples 246
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Jack Welch’s GE Was The Wrong Model To Take From The 90s. Lou Gerstner’s IBM Is The Right One

Digital Tonto

When Jack Welch was named “Manager of the Century” by Fortune magazine in 1999, it was still unclear what his legacy was going to be. Yet all the success belied serious problems rumbling underneath the surface. Welch increased profits largely by “financializing” the firm. Innovation languished. Yet perhaps the greatest indictment of Welch is those he chose to carry on his legacy.

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An innovation culture or a culture of continuity

Jeffrey Phillips

I've been reading and thinking a lot lately about what is described as a "culture of innovation". While I would like to think that such an animal exists, the more skeptical side of me doubts it. I think a culture of innovation is kind of like a unicorn: it would be cool if it existed, and some people claim to have seen one, but when you get up close it's just a normal animal that happens to be missing a horn.

Culture 252
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Part of Leadership is to Create a Crisis

Destination Innovation

Paul O’Neill was appointed CEO of aluminium giant Alcoa in 1987. He is particularly remembered for his decision to focus on one key priority, safety. His first speech as CEO was to a group of investors and analysts. He started by saying, “I want to talk to you about worker safety.” He continued, “I intend to make Alcoa the safest company in America.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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Unlocking Success: Helping Executives Change Mindsets for Strategic Thinking

Leapfrogging

Understanding Strategic Thinking for Executives Strategic thinking is a critical component of successful leadership, particularly for senior executives who chart the course of their organizations. It involves the ability to anticipate market trends, identify opportunities for growth, and create long-term plans that align with the company’s goals.

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Returning to the Hierarchy of Business Ecosystems

Paul Hobcraft

Building out the Hierarchy of Business Ecosystems In January of this year, I introduced the thinking behind “the Hierarchy of Business Ecosystem needs.” This framework was outlined initially in a series of seven posts on my dedicated ecosystem posting site. On this posting site, I provided numerous supporting posts in “given” areas of Business Ecosystems that covered some areas I felt were important explainers.

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Why The Right Way Is Usually The Hard Way

Digital Tonto

One of the things that I’ve learned in over two decades researching innovation, transformation and change is that things that change the world always arrive out of context, for the simple reason that the world hasn’t changed yet. Ideas start out feeble, weak and alone. They need ecosystems to make an impact on the world. Einstein's ideas about relativity started out as a boyhood dream about riding on a bolt of light.

Change 171
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Navigating Supply Chain Innovation: Strategies for Success

HYPE Innovation

In today's rapidly evolving business environment, where 84.6% of businesses report increased operational costs due to supply chain disruptions , supply chain innovation has become critical for companies seeking to remain competitive and sustainable. These disruptions, driven by factors such as geopolitical tensions, global conflicts, and evolving market dynamics, highlight the urgent need for adaptive and resilient supply chain strategies.

Strategy 130
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The great miscalculation–and exit–of multinationals in Africa… again

Christensen Institute

Deja vu. In 2015, many multinational companies exited Africa. Nestle cut staff across 21 countries and Barclays, Coca-Cola, Cadbury, Eveready, and SABMiller retreated from different African markets they once believed had promise. The allure of Africa, particularly the widely referenced Africa rising narrative, was fading. The reasons the multinationals cited were all too familiar: failing or inexistent infrastructure, smaller than expected consumer market, struggling institutions, and corruption

Report 145
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Unlocking Success: Helping Executives Change Mindsets for Strategic Thinking

Leapfrogging

Understanding Strategic Thinking for Executives Strategic thinking is a critical component of successful leadership, particularly for senior executives who chart the course of their organizations. It involves the ability to anticipate market trends, identify opportunities for growth, and create long-term plans that align with the company’s goals.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Why Engineers Should Study Philosophy

Harvard Business Review

The ability to develop crisp mental models around the problems you want to solve and understanding the why before you start working on the how is an increasingly critical skill, especially in the age of AI. Coding is one of the things AI does best and its capabilities are quickly improving. However, there’s a catch: Code created by an AI can be syntactically and semantically correct but not functionally correct.

Study 141
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Learning Beyond Reality: How VR and AR Are Transforming Higher Education

IdeaScale

The landscape of higher education is undergoing a revolution fueled by the rise of virtual reality (VR) and augmented reality (AR). These immersive technologies, collectively known as the metaverse, are fundamentally changing the way students learn and professors teach.

Learning 130
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Here’s Why “Creating Awareness” Is Usually A Waste Of Time

Digital Tonto

In one of my favorite essays the physicist Richard Feynman wrote, “The first principle is that you must not fool yourself—and you are the easiest person to fool. So you have to be very careful about that.” I can think of no greater example of this simple axiom than the practice of change management, especially with regard to communication. There is an enormous track record of failure—study after study finds that the vast majority do not succeed.

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Predicting Unintended Consequences

Innovation Excellence

The 93% Rule GUEST POST from Robyn Bolton Unintended consequences often catch us off guard despite their predictability. The moment they occur, we gasp in shock, shake our heads, and look at each other in wide-eyed horror at this thing that just happened that we could never ever ever have anticipated.

Change 103
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Manufacturing Sustainability Surge: Your Guide to Data-Driven Energy Optimization & Decarbonization

Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets.

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Beyond bans: Schools’ role in a hard reset on the ‘phone-based childhood’

Christensen Institute

Last month, a story by Jonathan Haidt in The Atlantic broke through the firewall that often separates education reform and parenting conversations: people from both my personal and professional network circulated Haidt’s scathing take on the immense costs that smartphones and social media have exacted on children and adolescents. In “End the phone-based childhood n ow,” Haidt carefully traces the decline of play and independence (and its relationship to increased risk aversion and anxiety), th

Policies 105
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Empower Your Team: Keynote Speakers for Inspiring Team Innovation

Leapfrogging

The Power of Team Innovation Keynote Speakers Keynote speakers hold a pivotal role in setting the tone and driving the theme of corporate events, conferences, and leadership programs. Their impact can often extend beyond the event, influencing long-term team dynamics and innovation. Importance of Keynote Speakers in Team Innovation Harnessing the collective creative power of a team is essential for innovation and growth within any organization.

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6 Common Leadership Styles — and How to Decide Which to Use When

Harvard Business Review

Research suggests that the most effective leaders adapt their style to different circumstances — be it a change in setting, a shift in organizational dynamics, or a turn in the business cycle. But what if you feel like you’re not equipped to take on a new and different leadership style — let alone more than one? In this article, the author outlines the six leadership styles Daniel Goleman first introduced in his 2000 HBR article, “Leadership That Gets Results,” and explains when to use each one.

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Innovation Ideas for Healthcare to Improve Patient Care and Outcomes

IdeaScale

Innovation in healthcare has become a necessity in recent years as the healthcare industry has been facing several challenges. With the advent of new technologies and medical breakthroughs, it's high time for the healthcare sector to embrace innovative ideas to improve patient care and outcomes.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Change Always Involves Strategic Conflict. Here’s How You Build Strategies To Win:

Digital Tonto

The biggest misconception about change is that once people understand it, they will embrace it. That’s almost never true. If you intend to influence an entire organization, you have to assume the deck is stacked against you. You not only need to build support for an alternative vision of the future, you have to undermine the forces supporting the status quo.

Strategy 155
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What Have We Learned About Digital Transformation?

Innovation Excellence

GUEST POST from Geoffrey A. Moore We are well into our first decade of digital transformation, with both the successes and the scars to show for it, and we can see there is a long way to go.

Learning 102
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Selective universities won’t be disrupted

Christensen Institute

Just over a decade ago, Clayton Christensen and I predicted that serious challenges were coming to higher education. Thanks to a confluence of factors—unsustainable business models and cost structures; demographics; and new, low-cost college options or alternatives powered in part by online learning—roughly 25% of colleges would close or merge in the couple of decades ahead.

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Innovation Management Trends In The Future | Sopheon

Sopheon

With the introduction of generative AI (GenAI), organizations are trying to find the best way to use the technology to support InnovationOps initiatives. In bringing together a company’s culture, ways of working, people and products, companies can operationalize innovation and bring every team member together under an overarching goal. With the help of GenAI, companies will support an InnovationOps ideology more seamlessly and innovate at scale more easily.

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How Mature Companies Are Scaling Transformational New Businesses

Scaling transformational innovations in large companies is challenging due to ‘Company Fit’ issues, which arise when the resources, processes, and priorities (RPPs) of the core business are not aligned with the needs of the new business. Many companies have learned how ambidexterity—the ability to both ‘exploit the present and explore the future,’ can help them address these issues for ideation and incubation of new innovations, but scaling transformative business innovations remains a challenge

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4 Reasons Why Managers Fail

Harvard Business Review

Gartner research has found that managers today are accountable for 51% more responsibilities than they can effectively manage — and they’re starting to buckle under the pressure: 54% are suffering from work-induced stress and fatigue, and 44% are struggling to provide personalized support to their direct reports. Ultimately, one in five managers said they would prefer not being people managers given a choice.

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Keeping Your Innovation Team United and Focused on the Big Picture

IdeaScale

Innovation teams face a big challenge: how to stay together and aim high when everything around them is constantly changing. This time, it isn’t about ideas but creating a team that can quickly adapt, work together smoothly, and always keep an eye on their main goals, no matter what new technology or trend comes along.

Trends 130
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Emergent Leadership

Rmukesh Gupta

Leaders must adopt emergent leadership in a rapidly changing world with new workforce expectations, technological advancements, and increasing competition. Becoming intentional, aware, and capable of sense-making is key, alongside viewing actions as experiments and monitoring for unintended consequences, thus necessitating continuous dynamic adaptation and a cultural shift away from rigid planning towards empowerment and engagement.

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Is Customer Obsession a Two-Way Street At Your Company?

Innovation Excellence

GUEST POST from Shep Hyken One of my favorite ways to measure a customer’s satisfaction level with a company or brand is by using the Net Promoter Score (NPS) question, which is, “On a scale of zero to 10, how likely are you to recommend this company to a friend or colleague?

Company 95
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How Automation is Driving Efficiency Through the Last Mile of Reporting

Speaker: Jamie Eagan

As organizations strive for agility and efficiency, it's imperative for finance leaders to embrace innovative technologies and redefine traditional processes. Join us as we explore the pivotal role of digitalization and automation in reshaping what is commonly referred to as the “last mile of reporting”. We’ll deep-dive into why digitalization is no longer a choice, but a necessity for finance departments to stay competitive in a fast-paced environment touching on: 2024 trends for the Office of

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Yes: Underpaid, under-the-table work is an innovation problem

Christensen Institute

During a recent trip to a low-income country, I met a young man whose story may be similar to one many of us have previously heard. Orphaned at a young age, he didn’t finish school and started working as a child. Unfortunately, as he got older, work opportunities in his small hometown ran out, so he had to move to a larger city in search of work. Despite the circumstances he was excited to reach the city, but upon moving, he found that employers wouldn’t hire him without a school diploma.

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Managing Product Portfolios with AI | Sopheon

Sopheon

InnovationOps is the way of the future for any organization intent on efficient, repeatable and scalable innovation. By bringing together culture, ways of working, people and products, companies can operationalize innovation and bring every team member together under an overarching goal.

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Leading a Company That Can Thrive in a Chaotic World

Harvard Business Review

Worldwide, the past few years have been marked by multiple, intersecting crises — and things aren’t likely to get less complicated anytime soon. The authors met with a group of CEOs to discuss how they lead amid this ongoing chaos. To thrive in this chaotic new world, organizations need leaders with inner strength, character, and a moral compass. By continually adapting and learning, they’ll enable their organizations to navigate these ever-turbulent waters.

Company 142
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Innovation’s Underdogs: The Creative Economy’s Quiet Revolution

IdeaScale

In the colorful world of the creative economy—a place where art, smarts, and new ideas mix together—something pretty exciting is happening. It's not just about painting or music anymore; this world stretches into advertising, designing everything from websites to buildings, changing the story of what jobs are important.

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.