Fri.Dec 15, 2023

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To Work Well with GenAI, You Need to Learn How to Talk to It

Harvard Business Review

Natural language conversations are at the foundation of how people work — historically that’s been true for how we work together, and now that’s also true for how we work with our computers. These conversations contain a lot of knowledge that LLMs will unlock — your conversation with PowerPoint, for example, can now become an amazing presentation. But conversations aren’t just about facts and data, the grounding and structure are important as well — that is what prompt engineering is.

Learning 131
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How to validate strategic alignment of your product ideas

Sopheon

Innovation is something every business should be doing. It shouldn’t be done, though, without a valid why. It’s not just about coming up with great ideas. It’s about coming up with great ideas that support your wider business and product strategies and help to drive genuine growth. Without this strategic alignment, you could well find that you invest time, money and resources is a “nice to have”, when they could be invested in something else that will drive your business forward.

How To 105
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How to Handle an Emotionally Charged Negotiation

Harvard Business Review

Research has shown that leaders who demonstrate strong negotiation and conflict resolution skills have a significant positive impact on their organizations. Yet, these skills are hard to learn and often take years of experience and practice. This article highlights a simple negotiation strategy that leaders can start using today to make their next tricky meeting most productive.

How To 129
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Do the Right Thing

Innovation Excellence

GUEST POST from Mike Shipulski 100% agreement means there’s less than 100% truth. If, as a senior leader, you know there are differing opinions left unsaid, what would you do? Would you chastise the untruthful who are afraid to speak their minds?

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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What Every Leader Needs to Know About Carbon Credits

Harvard Business Review

Many companies have begun to look into credits to offset their emissions as a way to support their net zero goals as their target years get closer and closer. As it stands, the carbon credit market is too small to bear the brunt of reducing companies’ impacts on the environment. However, the voluntary carbon market has the potential to drive billions of dollars over the coming decade into climate solutions.

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5 Opportunities to Improve Your Customer Experience this Year

BrainZooming

Continually enhancing the customer experience should be on every organization’s strategic agenda every year. Studies show a myriad of favorable metrics from focusing on and working to outperform competitors on customer experience.

Study 52