Remove 2002 Remove Management Remove Software Review
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How to Optimize Email Marketing for the New Normal of COVID-19

Brunner

Better management of segmentation unsubscribes, and data quality will put you on the right path to more engagement. For an office software supplier, maybe you want to consider adding more usage tips to your email content. A 2% increase in customer retention has the same effect as decreasing costs by 10% (Murphy & Murphy, 2002).

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How Apple created two giants

Matthew Griffin

To understand Samsung’s rise to dominance we have to go back to the turn of the new millennium when Apple released their first generation iPod in 2001, quickly followed by the iTunes store in 2002. Consequently Apple was determined to outsource both of these areas of operation from the outset.

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How IBM's Sam Palmisano Redefined the Global Corporation

Harvard Business Review

In 2002 Palmisano succeeded a legendary leader in Lou Gerstner, who saved IBM from being broken up and put it on a viable course. He cajoled, pushed, and pulled the company into a client-centric, agile structure able to customize delivery of IBM's software assets, hardware assets, and intellectual property. He's personable, but blunt.

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Sam Palmisano's Transformation of IBM

Harvard Business Review

When Palmisano took over in early 2002, IBM had four main businesses each organized on a global basis: hardware, software, services (such as back-office outsourcing), and personal computers (PCs). The teams didn't review and discuss; their members made things happen. Step 3: Make sure the economic model is profitable.

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IBM Focuses HR on Change

Harvard Business Review

Its HR function has been instrumental in the $100 billion company's metamorphosis from a floundering computer manufacturer in the 1990s to a prosperous software and consulting services company today. For example, I have taken 8,000 HR software applications (largely focused on the HR needs of individual IBM country units) down to under 1,000.

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Moneyball and the Talent Mismatch Facing Business

Harvard Business Review

When I first read Moneyball: The Art of Winning An Unfair Game (the book that inspired the movie that opened this past weekend), I was struck by the similarities of the challenges that General Manager Billy Beane faced in 2002 to those that business employers face as they try to achieve the best returns on their talent investments.

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What Europe Can Teach the US About Gender in the Boardroom

Harvard Business Review

Norway has had a quota since 2002, and women now make up more than 40% of board members. Prime Minister David Cameron has made gender balance in the boardroom a personal mission, using the bully pulpit of office to push for a voluntary code of conduct for executive search firms and succession planning within companies. since 2010.

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