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How I Got My Team To Fail More

Harvard Business Review

By 2007, PBS.org audience growth had stalled and the product pipeline was dry. Worse, the digital team was paralyzed by a deeply engrained culture of caution. We originally envisioned the metric as a formal KPI in each staffer’s annual performance review. The product manager? Our development team went Agile.

Video 15
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Every Leader Needs a Challenger in Chief

Harvard Business Review

Abraham Lincoln''s renowned " team of rivals " was comprised of people whose intellect he respected and were confident enough to take issue with him when they disagreed with his point of view. At its peak the company had a market value of $303 billion and by 2007 around four in 10 handsets bought worldwide were made by Nokia.

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Every Leader Needs a Challenger in Chief

Harvard Business Review

Abraham Lincoln’s renowned “ team of rivals ” was comprised of people whose intellect he respected and were confident enough to take issue with him when they disagreed with his point of view. At its peak the company had a market value of $303 billion and by 2007 around four in 10 handsets bought worldwide were made by Nokia.

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Redefining the Patient Experience with Collaborative Care

Harvard Business Review

ThedaCare opened its first “collaborative care” hospital unit in a medical-surgical unit at Appleton Medical Center in 2007 after 18 months of interdisciplinary planning led by nurses. The physician leads the clinical assessment and planning process but as a team member/partner. Follow a methodology.

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Insourcing at GE: The Real Story

Harvard Business Review

You may recall that NUMMI was a joint venture of Toyota and GM, where Toyota took over one of GM''s worst plants and turned it around with a new management system — using many of the same people and the same unions. Then at the end of 2007 the housing market crashed. manufacturing, management had to take a big swing.

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How Sephora Reorganized to Become a More Digital Brand

Harvard Business Review

When I joined in 2007, it was obvious Sephora had the right ingredients to become a world-class digital brand — willingness to take risks, commitment to customers, and passion for educating clients. The original creation of Sephora.com was largely outsourced, and we didn’t have an internal digital development team when I joined.

CTO 14
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Designing for Harmony

Boxes and Arrows

This expanded the offerings but created a fragmented company where each product had its own division with separate management, design, and–in some cases—offices. In 2007, Scott Cook had another important insight: He realized that he’d never be Steve Jobs. This core team would become known as the Innovation Catalysts.

Design 104