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Exploring the Connection between Idea Management and Customer Experience

IdeaScale

The key is standing out from the competition, but this isn’t always easy. This number increased from just 36 percent in 2010. To do this, you need idea management to invoke positive change. Through positive change, companies like Adobe are implementing customer service management (CXM) to improve the customer experience.

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What is a creative “Flow State”? And how can I achieve it?

Idea to Value

A 2010 research study on classical pianists showed that those in a flow state performed in a state of ease, with lower heart rates, deeper breathing and even more relaxed facial muscles. Friendly competition can help give you something to measure yourself against.”. Was the shot good? The color on the canvas right?

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The New Game Or Is It? Asset Orchestration

Paul Hobcraft

In this research they (Sirmon et al) suggest there are three primary stages of structuring, bundling and leveraging resources for the purpose of creating new value for customers and gaining competitive advantages, however temporary in today’s world. One highly relevant observation.

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Covering Innovation My Way

Paul Hobcraft

You do need to find out more of the emerging Work to be done approach as it is a far more dynamic place for innovation to happen.The W ork-to-be-done is focused on connecting to the emerging areas of Organizational need being faced in today’s rapidly changing markets and diminishing resources. Its areas of focus: [link].

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Are You Future-Proof? Preparing for Technological Disruptions

Phil McKinney

Technology is profoundly changing how we work and live, from automated manufacturing to artificial intelligence. As such, we need to be aware of how these changes will affect us so that we can prepare for them accordingly. By embracing the potential of technological change, organizations can benefit from greater success.

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The Detriments of a Command-and-Control Culture and the Power of Design Thinking

Tullio Siragusa

The Detriments of a Command-and-Control Culture and the Power of Design Thinking In the competitive landscape of modern business, the approach we take to leadership can make or break an organization. Hinders Responsiveness to Change In a rapidly changing business landscape, agility and adaptability are crucial.

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Opening up our innovation to stay relevant

Paul Hobcraft

Our whole understanding of innovation is changing; there are numerous shifts occurring. We are evaluating and changing our existing focus from closed (internal orientation) into ones that are having a far more open stance. However, that is rapidly changing. We are opening up our thinking in where and with whom, to collaborate.