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Take technology providers' technicalsupport, with its long hold times "hopelessly complex interactions." PwC's Health Research Institute projects medical costs will increase 7.5% for 2013, the fourth year in a row of relatively flat growth. To start, try eliminating customer pain points.
Take technology providers' technicalsupport, with its long hold times "hopelessly complex interactions." PwC's Health Research Institute projects medical costs will increase 7.5% for 2013, the fourth year in a row of relatively flat growth. To start, try eliminating customer pain points.
Marissa Mayer’s move to ban working from home at Yahoo in 2013 caused a media firestorm over the costs and benefits of this rapidly growing practice. Examples include coding, technicalsupport, telesales, and basic accounting.
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