CMOE

MARCH 10, 2021

Retreats can help colleagues get to know each other better, overcome challenges, make decisions, engage in skill-building, or collaborate on plans and strategies. As you structure the virtual retreat, look for ways to vary the delivery method, so you can keep engagement and productivity high. What is the budget?

Technical Review 40

Technical Review Software Review Exercises Collaboration 40

Planview

MAY 9, 2017

Further, what if you could get a wider, virtual crowd engaged on which value streams to improve and then to help troubleshoot waste within the value stream as it was identified on the map? Several of your team have achieved elite status on their preferred airline. Is that a good sign? We share a simple example below.

LEAN 49

LEAN Exercises Culture Groups 49

Planview

NOVEMBER 26, 2018

How is AFWERX harnessing the ideas and creativity of these contributors? The process of engaging with the AFWERX Challenge is very interactive. Revolutionizing Pilot Training Open Challenge : In the last several years, the USAF has been losing pilots to the airline industry. How does AFWERX Challenge work?

Innovation 40

Innovation Crowdsourcing Artificial Inteligence Training 40

Harvard Business Review

DECEMBER 9, 2015

Many commentators talk glibly about employee “engagement,” as if that concept were all-encompassing and easy to define. Next come the elements of true engagement, such as the feeling that you’re part of an extraordinary team, that you’re learning and growing, and that you can make a real impact.

Engagement 15

Engagement Leadership Exercises Meeting 15

Harvard Business Review

OCTOBER 20, 2011

They include the biotech, semiconductor, personal computer, and airline industries. Some of these leaders have become legends, such as Andy Grove of Intel and Herb Kelleher of Southwest Airlines. Empirical Creativity. So we should expect these leaders to be highly creative — to create new, wonderful products.

Leadership 17

Leadership Analysis Disruption Creativity 17

Harvard Business Review

OCTOBER 12, 2016

Optimists suggest that by taking over cognitive but labor-intensive chores the intelligent machines will free human workers to do more “creative” tasks, and that by working side by side with us they will boost our imagination to achieve more. This is the reason airlines invest in elongated career paths for pilots.

Artificial Inteligence 15

Artificial Inteligence Technical Review Technology Competition 15

Harvard Business Review

FEBRUARY 28, 2011

It turns "market research" into a far more dynamic and creative process. You tap into the creativity of your consumers." Have an open mind, and be creative about whom you bring in as a possible co-creator. Sense has recruited a pagan witch, a newspaper editor, an airline pilot, a TV mogul, and a prescription drug addict. •

Creativity 16

Creativity Design Creative Process Open Innovation 16

Harvard Business Review

MARCH 2, 2012

This is the "focused entry" strategy, a well-worn path in the history of successful startups (see Southwest Airlines). Men are being dragged along, but they've revealed a comparative lack of engagement. Southwest Airlines? They unleash the creativity of their employees and learn from their best customers. Stage 2: Anger.

Entrepreneurship 14

Entrepreneurship Competition Marketing Creativity 14

Harvard Business Review

JULY 15, 2015

People under 35 spend almost four hours per day on social media , and more of that time is being spent engaging with brands. The best companies find creative ways to get around this hurdle. Our research has shown that the volume of tweets targeted at brands and their Twitter service handles, for example, has grown 2.5x

Company 15

Company Guidelines Tips Survey 15

Harvard Business Review

DECEMBER 20, 2016

My point is, inside the walls of your company, there are superconsumers who are passionate and engaged. If there are superconsumers in your midst, and if they’re encouraged to speak their minds, they will inject your culture with extra doses of energy, empathy, and creativity. ” Inspiring Creativity.

Culture 13

Culture Creativity Strategy Strategy 13

Harvard Business Review

NOVEMBER 12, 2015

The next morning they are due to fly home, but discover their budget airline insists that passengers print their boarding passes in advance or face an exorbitant fee at the airport. Conflict and creativity in the music business. Two executives engaged in a heated discussion, and tempers rose. Sadly, the Goffees have no printer.

Leadership 15

Leadership Software Review Creativity Culture 15

Harvard Business Review

AUGUST 16, 2016

.” And yet the lean startup methodology, born in Silicon Valley as a way for startups to tune in to customer needs with limited resources, has been gaining major momentum inside big companies like General Electric, Alaska Airlines, Telefonica, 3M, and W.L. Thoughtful communication is also important. ’” said another.

LEAN 14

LEAN Company Survey Guidelines 14

Harvard Business Review

DECEMBER 27, 2013

Emotionally engaged customers are typically three times more likely to recommend a product and to repurchase. They will feel more engaged with the company and more committed to its goals. Airline JetBlue has embedded this philosophy in its hiring process. Tap into the creativity of your front line.

Engagement 15

Engagement Company Course Creativity 15

Harvard Business Review

JUNE 7, 2012

Have we engaged our references and advocates in long-term relationships? Of the five steps the firm uses in its sales process, three must include some form of customer reference content or engagement. Can your organization answer these questions? Which of our customers would key buyers most like to learn from?

Tips 16

Tips Underperforming Technical Team Case Study Engagement 16

Harvard Business Review

JUNE 7, 2012

Have we engaged our references and advocates in long-term relationships? Of the five steps the firm uses in its sales process, three must include some form of customer reference content or engagement. Can your organization answer these questions? Which of our customers would key buyers most like to learn from?

Tips 15

Tips Underperforming Technical Team Case Study Engagement 15

Harvard Business Review

NOVEMBER 26, 2015

We’ve found that when people gain insight into their unique perspectives and strengths and can use them at work, their work engagement increases — their work is no longer just a means to the end. buying an airline ticket or configuring a printer). Being valued for who we truly are makes us feel alive.

Exercises 14

Exercises Groups Culture Agile 14

Harvard Business Review

JANUARY 28, 2016

This is a stifling tax on a company’s capacity to find creative approaches to solving unmet customers’ needs. It has to be an all-hands-on-deck engagement. As such we struggle with the tension between the desire to boost innovation and the need to operate under increasing regulation.

Change 15

Change Technical Review Agile Culture 15

Harvard Business Review

JUNE 19, 2012

As one expert notes, "employers are looking for a social presences that illustrates creativity, engagement in a community or a level of expertise, all things that can be proved or disproved online." How China's Emerging Airlines Will Change the Industry (BCG Perspectives). BONUS BITS: The Great Right Whale?

Exercises 9

Exercises Policies Data Training 9

Harvard Business Review

JULY 9, 2018

But it’s particularly difficult for large, traditional firms , especially those which operate in consolidated, non-growth industries (think pulp and paper, steel, airlines) and which are often located away from the metropolitan areas where data scientists live. But this situation seems to be the exception, rather than the norm.

Training 13

Training Strategy Strategy Data 13

Harvard Business Review

JUNE 22, 2012

You can be the one who figures out that putting the TV in everyone's airplane seatback could make for a great new airline. He realized that with the right story, you could engage an audience with animation for just as long as you could with live actors. Better Planet. The Feature-Length Cartoon. Walt Disney didn't invent the cartoon.

Artificial Inteligence 15

Artificial Inteligence Innovation Technology Design 15

Harvard Business Review

APRIL 11, 2017

Among those that have met that fate in recent months are initiatives at Target, Alaska Airlines, Coca-Cola, the New York Times, and Chubb. ” You don’t want to rein in creativity, she says, but you do want to focus an innovation team on things that could realistically be commercialized. At Aon Health, part of $11.7

Project 15

Project Innovation Survey Groups 15

Harvard Business Review

JANUARY 8, 2014

As Peter Drucker put it, “culture eats strategy over breakfast” Just take a look at Southwest Airlines, the company which saw the greatest value expansion in the S&P 500 between 1971 and 2001. Use Language to Shape a Creative Culture. An HBR Insight Center. The Relationship Between Anxiety and Performance.

Culture 13

Culture Underperforming Technical Team Strategy Strategy 13

Harvard Business Review

DECEMBER 23, 2016

What distinguished successful from unsuccessful alliances was more of a “productive” irritation — creative tension between differing ideas about how to develop alliance products – reflected in disagreements about the strategy and tactics of how best to develop a particular molecule.

Technical Review 13

Technical Review Survey Training Resources 13

Harvard Business Review

DECEMBER 13, 2011

Jim Whitehurst got a short course in doing just that when he arrived as CEO of the rough-and tumble Red Hat from his post as COO of the rather more buttoned-up Delta Airlines four years ago. Yeaney cites three key benefits: First, the process generated "more creativity, accountability, and commitment." The effect?

Strategy 14

Strategy Strategy Collaboration Course 14

Harvard Business Review

FEBRUARY 1, 2013

Think Apple, or Southwest Airlines, or for a more recent example, Zipcar. At Level 3, you engage the customer emotionally, which strengthens loyalty and retention. This is an area of tremendous creativity. Significantly (and ironically) companies that reach Level 2 often remove features or functionality that competitors provide.

Software Review 12

Software Review Technical Review Software Marketing 12

Harvard Business Review

AUGUST 11, 2015

With this week’s in-feed promotion of Internet.org, Facebook crossed the line between promoting general civic engagement and sponsoring citizen communication by supporting a specific company program favorable to its commercial interests. According to the airline’s campaign site , over 50,000 people have signed on.

Technology 15

Technology Company Disruption Engagement 15

Harvard Business Review

APRIL 5, 2012

This keeps salespeople engaged and allows the company to hire and retain top sales talent. Many sales forces do not have estimates of local market potential readily available, and developing them requires work and creativity. And you can create territories that give everyone fair opportunities to succeed. For example: • Targeting.

Data 10

Data Marketing Competition Survey 10

Harvard Business Review

JANUARY 9, 2015

What happens if next time it’s not a near-miss , but a direct hit of a commercial airliner by a Russian plane that turns its transponder off? isn’t as interested in doing engaged foreign policy. They’re engaged in serious economic reform at home and it has been very successful. I think the U.S.

Policies 13

Policies System Marketing Leadership 13

Harvard Business Review

NOVEMBER 15, 2013

Bankruptcy was a mechanism for cleansing the economy and providing for creative renewal. They stressed that purchasing a car was very different from flying an airline — it was the difference between a date and getting married. That was engaging in calculations around calibration and tuning where there are tradeoffs.

Analysis 11

Analysis Course Industry Exercises 11

Harvard Business Review

OCTOBER 21, 2014

In addition to hospitals, an integrated systemic response will call on community health organizations, airlines and other public transportation companies, the TSA, and providers of other services patronized by those potentially infected. We need the kind of problem-solving communities that only creative leaders can foster.

Leadership 8

Leadership Collaboration Management Project 8

Harvard Business Review

OCTOBER 13, 2017

From airlines to autos, and from TVs to taxis, individual entrepreneurs have upended one industry after another. Few senior executives recognize their unwillingness to adopt new ideas and creative problem solving, and, as a result, personal itineraries often complicate the transformation process.

Change 8

Change Company Entrepreneurship Disruption 8

Harvard Business Review

JUNE 26, 2017

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. How can you tell if your culture and your brand aren’t interdependent and mutually reinforcing?

Culture 8

Culture Company Competition Engagement 8

Harvard Business Review

SEPTEMBER 15, 2017

How could a well-trained crew flying a modern airliner so abruptly lose control of their aircraft during a routine flight? If it results in less active monitoring and hands-on engagement, pilots’ situational awareness and capacity to improvise when faced with unexpected, unfamiliar events may decrease.

Technical Review 8

Technical Review Technology System Data 8

Harvard Business Review

SEPTEMBER 27, 2018

Stable purpose: shape society, engage kids. How can you engage kids, tomorrow’s employees? British Airways, Steinway and Wedgewood asked the BBC to show how they work and Southwest Airlines ask customers to share their experiences through their blog. The Stable Core: Purpose, stewardship, openness. Disruptive experts.

Disruption 15

Disruption Study Design Examples 15

Qmarkets

DECEMBER 3, 2019

As the general public’s interest in science continues to increase, professional scientists and researchers develop innovative tools to effectively engage crowds. Managers want to gain ideas from engaged, forward-thinking staff who are not boxed into a restrictive corporate mindset. Inform your innovation strategy.

Open Innovation 52

Open Innovation Crowdsourcing Project Artificial Inteligence 52

Harvard Business Review

OCTOBER 19, 2015

Airlines and hotels would renew status levels for customers who took a hiatus from traveling when they had a baby or were between jobs. CustomInk is going beyond the transaction to create a shared purpose around expressing creativity. GE monitored social media outlets and engaged people talking about health.

Marketing 14

Marketing Creativity Video Survey 14