Innovation Excellence

SEPTEMBER 4, 2015

They adjust and learn, then adapt their performance to suit the needs of the user. Here's a nice example of the Attribute Dependency Technique, one of five in the innovation method called Systematic Inventive Thinking (SIT). It's a great tool to make products and services that are "smart." Continue reading →

Innovation 40

Innovation Tools Examples Learning 40

Qmarkets

JUNE 1, 2017

His Doctorate degree (2012) in Management focused learning in the areas of organizational change, leadership theory, and strategy. Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines.

Underperforming Technical Team 58

Underperforming Technical Team Open Innovation Innovation Tools 58

Rmukesh Gupta

MARCH 3, 2017

The Role of Creativity in the Life of a Product Manager by Mukesh Gupta. We will then try to learn what did the product managers (in some cases, entrepreneurs themselves) do so that their products became successful. What do we learn from them. It is inherent nature of mankind to be biased against creativity.

Creativity 40

Creativity Management Underperforming Technical Team Learning 40

Qmarkets

JULY 8, 2017

His Doctorate degree (2012) in Management focused learning in the areas of organizational change, leadership theory, and strategy. Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines.

Underperforming Technical Team 40

Underperforming Technical Team Open Innovation Innovation Tools 40

BrainZooming

FEBRUARY 3, 2018

I just got A-List status on Southwest Airlines. I need to learn the perks, and figure out how to take advantage of them. Learn all about how Mike Brown’s workshops on creating strategic impact can boost your success! This flight attendant’s favorite (and frequently repeated) phrase, “Go long.”

Creativity 40

Creativity Learning Data Marketing 40

Innov8rs

OCTOBER 21, 2022

What if rebels are actually your agents of change, the ones who see things differently, bring creative solutions to long-lasting problems, and are brave enough to commit themselves and get things done? They're creative, can cultivate serendipity, and can easily merge even those dots that look very strange and far away to others.

Creativity 52

Creativity Change Leadership Course 52

CorporateIntel

AUGUST 27, 2012

People have bet against railroads, phones, airlines, television, personal computers, and even guitar bands as fads—and that was before they had customers! More importantly, he worried about management culture as the path to product culture, where innovation means never-ending creativity, not tossing the dice and getting lucky on a good roll.

Creativity 40

Creativity Trends Marketing Culture 40

BrainZooming

JULY 21, 2016

I was on a late Southwest Airlines flight where I think they decided to just not do any drink service because the flight attendants didn’t want to work. Contact us to learn all about how Mike Brown’s Brainzooming workshops on social media and content marketing can boost your success! I experience the agony of defeat.

Tips 40

Tips Creativity Study Groups 40

KindlingApp

SEPTEMBER 21, 2015

These tactics (and their presence in the book) can help motivate and inspire creativity for middle managers to begin building a business case even without buy-in from senior leaders. At the end of each chapter, there is a section called “Five actions you can take today (without the boss’s permission)”.

Innovation Management 40

Innovation Management Management Innovation Programs Case Study 40

Planview

MAY 9, 2017

You found yourself rapidly ascending the learning curve. At some point you were surprised to learn that, in the past year, your team and you had facilitated a couple hundred value stream mapping exercises. Several of your team have achieved elite status on their preferred airline. Is that a good sign?

LEAN 49

LEAN Exercises Culture Groups 49

CorporateIntel

JUNE 22, 2012

This mostly customer-friendly way of doing business is now every bit as normal for us as sitting on the back side of a travel agent’s CRT monitor waiting for him to input an airline seat query into Sabre not even a full generation ago (like, when I was in college).

Technical Review 40

Technical Review Technology Creativity Innovation 40

CMOE

MARCH 10, 2021

The organization is looking to reduce travel expenditures and allocate those resources to facilitation support from an organization effectiveness or learning and development vendor. Don’t hesitate to tap into the creative minds of your team members. The team is made up of talented remote members who are geographically dispersed.

Technical Review 40

Technical Review Software Review Exercises Collaboration 40

Planview

NOVEMBER 26, 2018

How is AFWERX harnessing the ideas and creativity of these contributors? Revolutionizing Pilot Training Open Challenge : In the last several years, the USAF has been losing pilots to the airline industry.

Innovation 40

Innovation Crowdsourcing Artificial Inteligence Training 40

Harvard Business Review

JUNE 27, 2012

A similar pattern hold for airlines. Some of this, business historians might say, is simply due to what Joseph Schumpeter called "creative destruction" — a desirable culling of businesses that can't keep pace. What can executives learn from these 100 companies? And for telecom. And for many others.

Creativity 15

Creativity Technical Review Study Technology 15

BrainZooming

DECEMBER 8, 2015

What can other regulated businesses learn from the JetBlue example that they can adapt? This strategy can provide more latitude for a testing environment while still developing learning that applies to regulated activities. Innovation Strategy – 6 Possibilities with Regulatory Constraints. Via Armada Corporate Intelligence.

Strategy 40

Strategy Strategy eBook Innovation 40

Rmukesh Gupta

JULY 17, 2017

When Richard Branson was mistreated by British Airways, he went on to start Virgin Airlines. Action creates a feedback loop that can enable us to learn and move ahead in our lives. They learn to live with it. Either ways they will reflect on what happened and learn from it. Most things that gets stagnant get worse.

Change 40

Change Course Project Examples 40

Harvard Business Review

JANUARY 27, 2016

As president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at airports across Japan, he’d been under enormous pressure in recent months. You’ll learn how to do it faster. We need to make sure that the Toshis learn the ropes quickly and that the Nobuos stick with us.

Case Study 13

Case Study Study Technical Review Fractional CTO 13

Harvard Business Review

APRIL 22, 2016

” Oblivious to the plight of drivers, the official Trabant tagline reflected a rather different perspective: “Creativity combined with boldness and the revolutionary will of a working class that has been freed from exploitation have given birth to this inconspicuous and yet sensational car.”

Learning 12

Learning Survey Industry Study 12

Harvard Business Review

OCTOBER 12, 2016

As businesses enter the unchartered waters of machine intelligence – where machines learn by experience and improve their performance over time – researchers are trying to predict its impact on jobs and work. How robotics and machine learning are changing business. Insight Center. The Automation Age. Sponsored by KPMG.

Artificial Inteligence 15

Artificial Inteligence Technical Review Technology Competition 15

Harvard Business Review

APRIL 4, 2018

Take United Airlines CEO Oscar Munoz, whose initial response to the violent removal of a fare-paying passenger from one of the company’s planes led to a public backlash. ” Creativity is a key criterion for a team’s long-term effectiveness and success. Encourage creativity by helping team members exchange information.

Underperforming Technical Team 15

Underperforming Technical Team Creativity Study Survey 15

Harvard Business Review

DECEMBER 19, 2011

Recently, at a conference of marketers and brand specialists, I learned about a fast-growing company called Kulula Airlines, sort of the Southwest of South Africa. And it's a great example of an entrepreneur who built an enterprise around something "extra.". Friedman and Mandelbaum have nailed it. Average is over. What's your extra?

Conference 19

Conference Design Competition Policies 19

Harvard Business Review

FEBRUARY 28, 2011

Within weeks he had secured a contract with a major airline to accelerate kiosk rollout in 20 airports and buy software upgrades across their locations. Tom, you're ambitious and creative," she'd begun, solemnly. But you'll have to learn quickly. Airline kiosks represent a mature, saturated market. Tom interrupted.

Case Study 16

Case Study Study Software Review Underperforming Technical Team 16

Harvard Business Review

MARCH 2, 2012

This is the "focused entry" strategy, a well-worn path in the history of successful startups (see Southwest Airlines). Southwest Airlines? They unleash the creativity of their employees and learn from their best customers. Consider Dartitup's response to Pinterest's high-profile success in the social marketing space.

Entrepreneurship 14

Entrepreneurship Competition Marketing Creativity 14

Harvard Business Review

MARCH 7, 2011

Apple, Google, Berkshire Hathaway, Southwest Airlines, Procter & Gamble. At the end of each visit, I do ask myself whether or not this is an organization I "admire" in the sense that I went to tell other people — readers of my books , visitors to this blog — about what I saw and learned at the company. Anybody shocked?

Company 16

Company Culture Strategy Strategy 16

Harvard Business Review

DECEMBER 20, 2016

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. If there are superconsumers in your midst, and if they’re encouraged to speak their minds, they will inject your culture with extra doses of energy, empathy, and creativity. Unlocking Energy.

Culture 13

Culture Creativity Strategy Strategy 13

Harvard Business Review

NOVEMBER 25, 2015

We found that the companies most famous for their cultures — from Southwest Airlines to Trader Joe’s — maximize the good motives , while minimizing the bad ones. Play is our learning instinct, and it’s tied to curiosity, experimentation, and exploring challenging problems. Take for example the airline industry.

Culture 15

Culture Company Underperforming Technical Team Software Review 15

Harvard Business Review

DECEMBER 2, 2016

For example, they learned about scheduling from the just-in-time practices of the upscale Dutch supermarket chain Albert Heijn and KLM, the Netherlands’ flagship airline. ” Inspired by the safety and training programs of airlines, Eye Care Air trains all caregivers in fear reduction, teamwork, and safety.

Design Thinking 14

Design Thinking Design Training Survey 14

Harvard Business Review

DECEMBER 9, 2015

Next come the elements of true engagement, such as the feeling that you’re part of an extraordinary team, that you’re learning and growing, and that you can make a real impact. The work itself is often routinized to the point where people have no chance to exercise their own judgment or creativity. Insight Center.

Engagement 15

Engagement Leadership Exercises Meeting 15

Harvard Business Review

JANUARY 28, 2016

This is a stifling tax on a company’s capacity to find creative approaches to solving unmet customers’ needs. Emphasize continuous learning. The companies that pull it off have transformation leaders that commit to a relentless learning process.

Change 15

Change Technical Review Agile Culture 15

Harvard Business Review

JUNE 7, 2012

Which of our customers would key buyers most like to learn from? Is someone with clout at your firm making sure that potential buyers are learning about you from the customers they'd like to engage with? Is your firm ready for this new age of peer-to-peer marketing? Let's say you're preparing for a major product or service launch.

Tips 16

Tips Underperforming Technical Team Case Study Engagement 16

Harvard Business Review

DECEMBER 13, 2011

"That was a small lesson I learned on the journey. Jim Whitehurst got a short course in doing just that when he arrived as CEO of the rough-and tumble Red Hat from his post as COO of the rather more buttoned-up Delta Airlines four years ago. What is interesting and important happens mostly in secret, in places where there is no power.

Strategy 14

Strategy Strategy Collaboration Course 14

Harvard Business Review

JUNE 12, 2015

Given that, the CEO was distressed to learn that when it came to patient satisfaction, Lakeland was a laggard — with scores between the 25 th and 50 th percentile. We’re going to learn to be more loving. To do that, he said, I want to challenge you to bring your heart to work in new and creative ways.

Innovation 15

Innovation Technical Review Report Course 15

Harvard Business Review

JUNE 7, 2012

Which of our customers would key buyers most like to learn from? Is someone with clout at your firm making sure that potential buyers are learning about you from the customers they'd like to engage with? Is your firm ready for this new age of peer-to-peer marketing? Let's say you're preparing for a major product or service launch.

Tips 15

Tips Underperforming Technical Team Case Study Engagement 15

Harvard Business Review

JUNE 19, 2012

Among the half-dozen tactics to improve your leadership communication skills offered by Dr. Andrew Newberg in Fast Company is this juicy nugget: learn to control your inner voice. How China's Emerging Airlines Will Change the Industry (BCG Perspectives). Soon, we are interrupted by our own inner speech.

Exercises 9

Exercises Policies Data Training 9

Harvard Business Review

JANUARY 8, 2014

As Peter Drucker put it, “culture eats strategy over breakfast” Just take a look at Southwest Airlines, the company which saw the greatest value expansion in the S&P 500 between 1971 and 2001. It also creates the conditions for neurogenesis, allowing people to learn and develop new healthy habits and competencies.

Culture 13

Culture Underperforming Technical Team Strategy Strategy 13

Harvard Business Review

DECEMBER 23, 2016

What distinguished successful from unsuccessful alliances was more of a “productive” irritation — creative tension between differing ideas about how to develop alliance products – reflected in disagreements about the strategy and tactics of how best to develop a particular molecule.

Technical Review 13

Technical Review Survey Training Resources 13

Harvard Business Review

JULY 9, 2018

But it’s particularly difficult for large, traditional firms , especially those which operate in consolidated, non-growth industries (think pulp and paper, steel, airlines) and which are often located away from the metropolitan areas where data scientists live. There were no processes in place to share the learning.

Training 13

Training Strategy Strategy Data 13