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How Gamification Can Boost Employee Engagement

Harvard Business Review

This article explores the psychology behind gamification, successful examples, and how to leverage probabilistic rewards (like lotteries tied to performance) to increase employee motivation. Employee disengagement is a persistent problem, and attempts to inject excitement often fall flat.

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Harnessing the Secrets of Successful Customer Engagement

Innovation Excellence

GUEST POST from Shep Hyken What is customer engagement? ” A recent Forbes article defines it as “building relationships with customers at every […] A Google search will provide plenty of definitions to consider.

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Best Practices for Engaging a Multigenerational Workforce

Harvard Business Review

This article covers five best practices that are intended to be a source of inspiration for catalyzing age-friendliness, engaging the multigenerational workforce, and activating age-inclusive cultures. How can employers align themselves with these new realities and unleash the potential of the multigenerational workforce?

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3 Key Metrics That Employee Engagement Surveys Miss

Harvard Business Review

Traditional employee engagement surveys just aren’t working how we need them to. She suggests three nontraditional KPIs to track instead to boost engagement: 1) team success, 2) innovation and new ideas, and 3) trends. And they’re expensive, too.

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4 Fundamental Ways to Boost Employee Engagement

Harvard Business Review

If employees feel that their ideas and suggestions don’t matter, it’s very hard for them to feel engaged. Employees need to know that their leaders value them and their unique perspective.

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We all need a different Social Media profile? Now.

Paul Hobcraft

We are in a very different time, a social distancing time that might lead to a different type of work, one that you will have to be forced to stand out from the crowd as a socially engaged person. You will need to begin to drive your significant engagement, not rely on others but your views and opinions ! Guardian Article.

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To Make Your Pitches More Engaging, Appeal to Multiple Learning Styles

Harvard Business Review

To make pitches more appealing and increase the chances of ideas resonating, the author recommends engaging three main learning styles that may be in your audience: visual, auditory, and kinesthetic. Drawing from his experience at Disney, the author uses examples of successful presentations in each style and gives tips on engaging each.